This blog contains posts from the Microsoft Dynamics AX support team highlighting interesting features or issues within Microsoft Dynamics AX.
Printing a company logo on receipts is a common practice which can easily be implemented in the AX for Retail POS. The process descibed below applies whether you are using AX 2009 or AX 2012.
The first step is to add the Logo field to your receipt's layout. To add this, open the Receipt designer for the desired receipt. Select either the Header or Footer section using one of the buttons in the lower left, as these are the only areas where the logo is permitted. Next, locate the Logo object in the list of available fields and drag it to the desired location within the layout. The area highlighted in red shows where the logo has been placed in a sample layout. Click the Save button, close the designer, and run the scheduler jobs to push changes to the terminal.
The second step is providing the logo image. The logo must be a .bmp image. You may need to experiment with image dimensions and file size to find those that work best with your printer. If you are having trouble with this you may need to contact the printer manufacturer for specifications. Attached to this post is a sample RetailPOSLogo.bmp image that I commonly use in testing.
Once you have a BMP image that you are ready to test, you need to do one of two things in order for it to be printed:
The last step in this process is testing. Start the Point of Sale, login, and perform an operation to print the modified receipt. For example, if you have just modified the Customer receipt all you need to do is ring up an item and perform the payment operation. If all has gone well you should see the Logo image on your receipt.
A few final notes on receipt logo printing:
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