AX Support

The P.O. invoices vouchers are doubled in the G/L

Dynamics AX Support — Tue, 21 May 2013 09:51:12 GMT

We have come across an issue where the Purchase Order invoices vouchers are doubled in the G/L in Microsoft Dynamics AX 2012. In customer environment, the Batch Transfer rules selected in the G/L was Scheduled Batch and the Summarize accounting entries...(read more)

Capturing an AX User’s SQL SPID over multiple AOS servers in AX 2009

Dynamics AX Support — Thu, 16 May 2013 14:38:58 GMT

Resolving a SQL SPID to an AX user can be useful when trying to diagnose performance or blocking issues on the database server. As some of you are aware, in AX 2012 it is now possible to track an AX user to a specific SQL SPID. This is documented here...(read more)

Logging an incident for a possible code defect

Dynamics AX Support — Mon, 13 May 2013 21:34:03 GMT

Hello all - Our In-Market Engineering team (formerly known as Sustained Engineering) has logged a blog post with some tips on what information to include when you open a support case that might turn into a code defect investigation. Check it out on their...(read more)

Quarter Date intervals definition in AX2012

Dynamics AX Support — Thu, 02 May 2013 06:53:39 GMT

Fiscal calendars provide a framework for the financial activity of an organization. Each fiscal calendar contains one or more fiscal years, and each fiscal year contains multiple periods. Fiscal calendars can be based on a January 1 to December 31 calendar...(read more)

How to set up SEPA Credit transfers in AX2012

Dynamics AX Support — Wed, 01 May 2013 11:17:51 GMT

The attached document provides a step by step description with screenshots on how to set up the SEPA Credit transfer in Dynamics AX 2012...(read more)

Check out the new Dynamics AX server blog

Dynamics AX Support — Tue, 30 Apr 2013 18:33:28 GMT

The Dynamics AX server team has a new blog! In this blog, members from the Dynamics AX server team will be posting tips and tricks, insights into the product, answer frequently asked questions and in general get a communication with consumers of the...(read more)

AX 2012 Cumulative Update 5 has been released

Dynamics AX Support — Tue, 30 Apr 2013 09:10:00 GMT

Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes...(read more)

Dynamics AX 2012 Services: Applying a XSL transform to a AIF XML document (Outbound Port) selects each value in the whole document instead of the elements specified

Dynamics AX Support — Thu, 25 Apr 2013 16:00:07 GMT

For example, the following XML document is created for a customer sales invoice. <? xml version = " 1.0 " encoding = " UTF-8 " ?> < Envelope xmlns = " http://schemas.microsoft.com/dynamics/2011/01/documents/Message...(read more)

AX 2012 for Retail - Assigning customer address books to retail stores

Dynamics AX Support — Thu, 25 Apr 2013 15:44:32 GMT

The address book is not a new concept to AX, but in AX 2012 the use of the address books to associate customers was added to retail stores. In working with this topic I have noted and recommend being on at least CU3 for AX 2012 for this to work properly...(read more)

Dynamics AX 2012 Workflow receives "Failed to find workflow" error

Dynamics AX Support — Wed, 24 Apr 2013 19:48:05 GMT

We have run across a few situations in Dynamics AX 2012 where the workflow batch job fails with the error "Failed to find workflow" message. When the customer received this error it prevented the remaining workflow messages in the queue from...(read more)

Customer Free Text Invoice form the delete button is disabled.

Dynamics AX Support — Wed, 24 Apr 2013 19:19:01 GMT

Issue: The disable button on the Customer Free Text Invoice is disabled for a user which has the CustFreeInvoiceMaintain privilege assigned. Summary: This situation only occurs in Ax2012 as Ax2012R2 has made a change to the CustFreeInvoiceListPage...(read more)

How to implement basic authentication with Dynamics Ax 2012 web services

Dynamics AX Support — Tue, 23 Apr 2013 21:39:37 GMT

Important : This sample is not a production ready solution. As described below the user credentials will be passed in plain text which is not ideal in a production environment. To prevent this from occurring it would be recommended to incorporate SSL...(read more)

Scheduling Time-out parameter setting in AX 2012

Dynamics AX Support — Tue, 23 Apr 2013 11:26:38 GMT

As scheduling parameter setting is new parameter functionality in AX 2012 under setup of organization administration. Here is a brief description of these settings which could be used to get the optimum results: Scheduling timeout enabled...(read more)

AX 2012 R2 In-Place Upgrade – Sometimes during the Data Upgrade Checklist the Detect Update Scripts step does not prepare any scripts to run.

Dynamics AX Support — Fri, 19 Apr 2013 14:23:33 GMT

The “Detect update scripts (Required)” is the first part of the Data upgrade section in the checklist. If you get the following warning “Data Upgrade mode had already been initialized. If additional updates have been installed complete the data upgrade...(read more)

Enterprise Portal in Microsoft Dynamics AX 2012 R2 now supports SharePoint 2013

Dynamics AX Support — Fri, 19 Apr 2013 12:54:14 GMT

Details on prerequisites required in order to deploy Enterprise Portal in Microsoft Dynamics AX 2012 R2 on Microsoft SharePoint Server/Foundation 2013 have been recently released. Please review the following TechNet article: Enterprise Portal on Microsoft...(read more)

New Resource Page for PO Invoicing for AX2012

Dynamics AX Support — Mon, 15 Apr 2013 17:16:00 GMT

New Resource Page for PO Invoicing! A new PO invoicing resource page is now live on the Communities site: https://community.dynamics.com/ax/b/axresources/archive/2013/04/11/resource-page-for-purchase-order-invoicing-in-microsoft-dynamics-ax.aspx ...(read more)

Filtering in foreign curreny revaluation form for reviewed transactions does not work for other languages than english

Dynamics AX Support — Thu, 11 Apr 2013 09:37:10 GMT

If you log into AX Dynamics 2012 and in the foreign curreny revaluation(exchange adjustment) in another language than English and wish to filter on reviewed and non-reviewed transactions the filter is not executed. This applies both for Accounts Receivable...(read more)

Changes have been made to combination "" since the combination was last used -The combination must be re-validated to be used.

Dynamics AX Support — Wed, 10 Apr 2013 08:29:00 GMT

If you run into an error message 'Changes have been made to combination "" since the combination was last used - The combination must be re-validated to be used' or "Account Structure " ", for the combinationis not valid...(read more)

Help us make the documentation better!

Dynamics AX Support — Tue, 02 Apr 2013 15:23:37 GMT

Will you help the Microsoft content team develop the next generation of Microsoft Dynamics content? Complete a 5-minute survey that helps us understand what tasks are most important to you and to the success of your business. Your opinion counts! Survey...(read more)

Adding a period to the Aging Period Definition and receive the error: "Unlimited can be used only in the first and last period" or "Unit must be less than 0"

Dynamics AX Support — Thu, 28 Mar 2013 19:19:00 GMT

Creating periods in the Aging Period Definition window can be kind of cumbersome. Follow the steps below to create periods in the Aging Period Definition window.: 1. Remove all of the periods that you have added. 2. Click the Add button under...(read more)

AX 2012 for Retail - Receipt numbering formats

Dynamics AX Support — Thu, 21 Mar 2013 16:49:00 GMT

Issue question : Terminal 1 has a receipt numbered at 1001 with item 0015. Terminal 2 also has a receipt number 1001 with item 0017. If a customer comes in with a receipt number 1001 and wants to process a return at Terminal 3, which receipt is pulled...(read more)

New and Updated Documentation for AX2012

Dynamics AX Support — Thu, 21 Mar 2013 15:44:00 GMT

We are pleased to announce the availability of a series of new white papers and guides as well as some updates to existing documents. Also, the online Help for the Microsoft Dynamics AX Retail online store has been updated to reflect the new functionality...(read more)

Fix for AX 2012 R2 In-Place Upgrade: Database setup error “An item with the same key has already been added”

Dynamics AX Support — Wed, 20 Mar 2013 12:21:47 GMT

Sometimes during an AX 2012 R2 In-Place upgrade, when running the Setup for Database components to split the model store into a new database and apply the new R2 models; you may get the following error “An item with the same key has already been added...(read more)

Announcing a Major Update to RapidStart Services Online Help

Dynamics AX Support — Wed, 20 Mar 2013 10:28:00 GMT

We have published a major expansion of the Help available for Microsoft Dynamics ERP RapidStart Services on TechNet. RapidStart Services is one of the services available from Online Services for Microsoft Dynamics . RapidStart Services lets partners...(read more)

Tier 2 Country Labels are not upgraded During AX 2012 R2 In-Place upgrade

Dynamics AX Support — Wed, 20 Mar 2013 09:53:42 GMT

This is the scenario: You are performing an In-Place upgrade from Microsoft Dynamics AX 2012 CU3+ to AX 2012 R2, and have “Foundation Labels II” installed in the model store. After completing the upgrade you will find that the labels for Tier 2 Countries...(read more)