Question Status

GolfDawg87 asked a question on 17 May 2013 7:33 AM

We have recently added a user to the Purchase Requisition Managers group and into the workflow for our capital projects. She is receiving the workflow email and can see the notifications in AX. However, the requisitions are not showing up in the Role Center work list. I am not sure what configuration piece I am missing.

André Arnaud de Calavon responded on 18 May 2013 12:40 AM

You can check some settings:

- Check if on the user the relation with the employee is setup correctly.

- Is the new workflow version active?

- Is the mail generated from the workflow itself or by an alert?

GolfDawg87 responded on 22 May 2013 12:50 PM

I discovered today that once the user has clicked on the requisition link in the email alert the items become available in the Role Center Work List.

GolfDawg87 responded on 22 May 2013 12:53 PM

Thanks Andre, I have checked these settings and everything seems to be in order. The email is generated from the workflow I believe (The subject header states "FW: Purchase Requistion Approval"). It shows the details of the purchase requistion along with the link to the PR Work List.