Question Status

Suggested Answer
Zye asked a question on 30 Aug 2013 5:28 AM

Hi All,

I have a scenario:

I have posted a credit note with wrong quantity. After I revised the credit note and post it again, i will have 2 invoice number.

Is it possible to consolidate 2 credit note into one? Please help

Thanks.

Zee

Reply
Suggested Answer
Steven Weaver responded on 30 Aug 2013 11:26 AM

No it is not possible. You have a posted legal document with a unique identifier, you will have to have "undone" this with an invoice depending upon how you processed it, and the second credit note remains - you would apply the correction to the original to close it off. What you cannot do is combine two posted transactions into one new one - it is posted.

Reply
Zye responded on 31 Aug 2013 9:53 PM

What do you mean "undone" this with an invoice depending upon how you processed it?

Reply
Steven Weaver responded on 1 Sep 2013 5:51 AM

Undone through adding a line to the invoice, adjusting with miscellaneous charges, creating a financial entry, processing a sales return and crediting etc etc - depends how you are now adjusting the error.

Reply
Suggested Answer
Steven Weaver responded on 30 Aug 2013 11:26 AM

No it is not possible. You have a posted legal document with a unique identifier, you will have to have "undone" this with an invoice depending upon how you processed it, and the second credit note remains - you would apply the correction to the original to close it off. What you cannot do is combine two posted transactions into one new one - it is posted.

Reply