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I've accidentally hit the same issue after trying to create and send new staff to POS. The new staff just didn't EXISTS in POS DB after run scheduler hence it will prompt you such weird behavior without giving more meaning error messages.

Regards,

S.C.GAN

Solution 1:

On the server :

Please revert to default setting deleting the following registry keys folders :

X.0 will be the version of AX like 6.0 etc.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dynamics\X.0\Retail]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Dynamics\X.0\Retail]

If these keys exist on client, just delete them as well.

Then in AX, set the password one more time.

Run the N job related to staff.

Try to login.

Solution 2:

Check the RETAILSTAFFTABLE You can try to remove your user from the table completely then try adding the user back to retail and adding the store under the HQ | setup |  staff - 'enter store number'.

Run the staff batch job (Schedule N-1060 job - staff) and check if you are able to log back into Retail.