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Microsoft Dynamics AX 2009
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I know about three options in Microsoft Dynamics AX 2009 for returning items to vendor:
1. Create a new purchase order with negative quantity2. Create a new purchase order with purchase order type of Returned Items3. Create a credit note based on existing purchase order using Function button -> Create credit note
But the Trade & Logistics Training Material says that Non conformance order is used for returning items to Vendor. I will be grateful if any one of you could let me know how it works.
what do you mean by conformance order?
in our company we are a retail company that basically use purchase and returns everyday and all the three scenarios you talked about we are using perfectly
I and Haroon are working together, basically we wanted to ask that we receive goods from vendor and then Quality Department issues a Non-conformance upon that receiving, then in AX where we have to make a return order manually or making Non-Conformance Order will make return order automatically.
now i got it
i am sorry i didn't use this functionality nor we here use it at all, but i will try to look for it and give you an answer
In AX - Non-Conformance is mainly used with Quality module, suppose we purchase a material from vendor and it goes for an Quality testing, but at quality testing,they found that the purchase item has some issue but it can be resolve after few process,so instead of rejecting the item, they keep that item in non-conformance which goes for an approval from concern dept.
if it approve then instead of rejecting they do the propose operation and tak into the sytem.
if disapprove- they transfer the item into rejected warehouse from where it is retun to vendor.
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