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RetailDatabaseUtility cannot finish pos database creation because of this error.
Offline profile has been previously created at Retail > Setup > POS > Profile > Offline profile.
Thank you, i found you information quite useful. I have completed all steps and created store db and offline db successfully. I ran all n jobs successfully. the store db tables are published aith the data from the HQ. and the ingoing and out going messages gives 0 errors. BUT, when i run the POS application it still gives the message :
"The application could not be initialized" and then the message "A system error has occured and the application will be closed"
I checked the RETAILSTAFFTABLE and RETAILSTOREADDRESSBOOK in both store db and HQ db the data are same in both.
Any idea of what is still preventing the POS application from being initialized ?
It's obviously some kind of POS application error.
Maybe something is not installed properly.
Check RETAILLOG table in STORE database for more information.
With a little luck, last few records from that table contains the answer.
I'm having the same error "The application could not be initialized" when launching POS client. And I checked the log in table 'RetailLog' of Retail Store database. There're 2 kinds of error logs,
System.IndexOutOfRangeException: There is no row at position 0. at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex) at LSRetailPosis.Settings.ApplicationSettings.LoadSettingsForTerminal(Terminal terminal) at LSRetailPosis.Settings.ApplicationSettings.InitializeSettings(String args)
LSRetailPosis.PosisException: 1 ---> System.IndexOutOfRangeException: There is no row at position 0. at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex) at LSRetailPosis.Settings.ApplicationSettings.LoadSettingsForTerminal(Terminal terminal) at LSRetailPosis.Settings.ApplicationSettings.InitializeSettings(String args) at LSRetailPosis.POS.Program.Main(String args) --- End of inner exception stack trace --- at LSRetailPosis.POS.Program.Main(String args)
Can anyone help me out? Thanks.
System.IndexOutOfRangeException: There is no row at position 0 means that you are missing some mandatory data (code expects at least one row) and it looks like it is terminal setup. Check that all profiles exist with Retail->Setup->POS->Profiles, create at least one terminal for organization/store that you specify during store/pos database creation with Retail->Setup->POS->POS terminals, synchronize with store database with Retail->Periodic->Retail scheduller->Distribution schedulle (run jobs N-1070,N-1090,N-1095), verify that terminal definitions are really transfered to store database (RetailTerminalTable) and check again.
The error "The application could not be initialized" has been resolved.
The root cause was that I assigned the incorrect "Connection profile" to the location at "Retail->Setup->Retail scheduler->Distribution locations", so the POS client couldn't read the correct data for that location.
Thanks Branislav all the same.
I cannot open the POS I install the Retail in two servers, one for the HQ and another server for the Store and the register.
I created in the domain user group POSusers as Admin and add to the SQL in HQ and Store and as well locally in the store machine ...
I created the online database successfully
I configured the Retail store connect in both servers
I configured all profiles and they connect successfully
the retail store connect profile insert successfully a record in the relative database
now when Run N70 , N90, N95
they dont populate the store, register and Offline profile data in the Store Database ???
I should perform this step before I can create offline database and Open the POS
I installed the Sync Platform 2.1 in both servers
I find no msgs in the outgoing table and incoming !!!
any clue ???
have been struggeling for days to make the retail store connect transfer data from the HQ to the Store Server.
yet the enquiry of the retail store connect from the application dont show any messages , no rows in the outgoing or incoming tables in both databases HQ and Store ...
all profiles connect successful ... however no effect on the database !!!!
I doubt that there is a prerequisit software for the SQL that I should install for jobs could reblicate data between the databases ... or maybe prereq for the Ax to run the Code engine .
I installed the MS sync Plateform 2.1
I checked the user Access !!! the user was assigned to the POSUser Group which addmin on the local machine and on the database !!
still no effect on the database !!!!!
Table [dbo].[RETAILSTOREADDRESSBOOK] show no data,
I created a team and assign the Worker to the Address book which is assigned to the team I created ...
Still no data in the table !!
make sure of the following :
1.the application is compiled successfully ( the Application and the code)
2.Install the Retail Store connect, Headquarter and transaction services on the MainOffice server
3.the two servers ping on each other with the Server name
4.Create Domain User To Retail Store account Service account and to tghe Store computor login and assign Administrator privlidge
5.Create POSUsers group on the Domain and assign the RSC and Store login to thins group
6.create POSUsers Group on the Store local Machine and Give it Administrator Priviledge on the machine.
7.add the POSUsers Group from the last step to the SQL with Admin Previlidge as well. assign RSC and Store Domain User to this group
8.Install the Retail Store connect, POS and DB Utility in the store server
9.Create the Online database , You Must Leave Offline information Blank.
10.Make Sure all reschdule profile working and connect successfully
11.Setup the Distribution location, Assign each store with database profile That contain its database infomation
12.complte all the Headquorter Configuration, define the store and the terminal,
13.dont forget the teams, from Administration >> Setup , Define teams and add the POS users to it and assign to the store in the Employee AddressBook
14.Run all Jobs , then make sure the tables are pubilated in the Store Server. Check Tables RetailstoreTable, RetailTerminalTable and retailStoreAddressBook
15.Create the Offline database and make sure the Store and termninal info are correct
16.when change any configuration later in the HQ you need to Run the Jobs
17.Make sure RSC and Sync Services are all running they resposable to replicate the data
This problem comes when the store database does not contain the table , which our offline scope have.
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