EP crash when using SP 2010 Enterprise Edition SP1 w/ Enterprise Search

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Hello-

I have been experiencing a consistent Enterprise Portal/ Role Center crash whenever I am using the full featured SP w/ Enterprise Search feature.  This crash does not occur when I install the basic SP Foundation w/o Enterprise Search.  

The crash occurs randomly with or without users active in the environment.  One of the following 2 errors are displayed in event viewer.  The only way to get EP back up and running is to recycle the application pool in IIS.   

1)

 

An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.


Specified method is not supported.


Microsoft.Dynamics.Framework.Portal


   at Microsoft.Dynamics.Framework.Portal.SessionHelper.GetSharepointSession()

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.MasterPageControl.RedirectToHomePageAndCompany(SPWeb site)

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.MasterPageControl.OnLoad(EventArgs e)

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

OR

2)

 

An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.


The file /AxStoreDropDown.ascx does not exist.


Microsoft.SharePoint


   at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetWebPartPageData(HttpContext context, String path, Boolean throwIfFileNotFound)

   at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.GetVirtualPathProviderCacheKey(String virtualPath)

   at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)

   at Microsoft.SharePoint.Publishing.Internal.CmsVirtualPathProvider.GetCacheKey(String virtualPath)

   at System.Web.Compilation.BuildManager.GetCacheKeyFromVirtualPath(VirtualPath virtualPath, Boolean& keyFromVPP)

   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)

   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)

   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.LoadControl()

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.LoadHostedControl()

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.AddHostedControl()

   at Microsoft.Dynamics.Framework.Portal.UI.WebControls.AxUserControlUpdatePanel.OnInit(EventArgs e)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Control.InitRecursive(Control namingContainer)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Thanks in advance for your help!

 

 

All Replies
  • We are also facing the same issue.

    Any fixes for this?

    Thanks in Advance,

    Logu

  • I also have this error.  I am also running SharePoint Foundation 2010 and Search Server Express.

  • At least the second error (AxStoreDropDown.ascx does not exist) is resolvable by recycling the app pool (e.g. in IIS Manager). Usually I restart the whole IIS to simplify matters (in development/test environments only, of course).

  • Is this issue still reproducing?

    Can you please write down the site collection list for the web application that contains EP? For example on my box EP is installed on web application http://server:port/, I have the following sites in SharePoint Central Administration > Application Management > Site Collections > View All site collections:

    / (root site)

    /sites/DynamicsAx (EP site)

    /sites/DynamicsAxClientSearch (search site)

     

    In case the search site is deployed on another web application, please list the SharePoint sites in that web application. To get the search site open Ax32.exe and check the value in System administration > Setup > EP > Enterprise Portal parameters > Search server url.

  • We are getting the same error, but we aren't using search.  Has anyone found any resolution?