Ax error " A user session on the server could not be created. Try to start the client again. If the problem continues contact Ax Administrator

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Hi we are having trouble with logging onto our Ax system.  The following errors occurs:

A user session on the server could not be created.  Try to start the client again.  If the problem continues contact Ax Administrator

 

Does anyone have a solution to this?  Please help asap.


Thank You

Charles

 

All Replies
  • I'm not familiar with the error, but my guess is that AOS has no access to createusersessions stored procedure in the database. Look to AX2009 Installation Guide for details.

    Martin "Goshoom" Dráb | Freelancer | Goshoom.NET Dev Blog

  • Other issue might be that the transaction log of the dbase is full, which will cause your login session to fail as well.

    Check the Event Viewer (Windows logs\Application) for errors.

  • where can i see the Event Viewer in Microsoft Dynamics AX.i am new to Microsoft Dynamics Ax.i am working in an office,we are accessing remote accessing the application.how to find and solve this issue.Kindly co operate and resolve this issue.

  • This is because of the database log is full, try to shrink it and it will work.

    ALTER DATABASE [Database Name] SET RECOVERY SIMPLE

    go

    DBCC SHRINKFILE(Database_log)

    go

    Alter Database [Database Name]  Set Recovery Full

    EXEC sp_helpdb [DatabaseName]