Prompt for user name and password for Home - Role center on every login

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Hi,

A user is always asked for user id & password on every login for the Home screen so that the system could display the Role Center screen. And if the user skips the step (escape) then the error message displayed is:

An error has occurred. Contact your administrator for further assistance.

 

Normal 0 false false false EN-US X-NONE X-NONE Refresh Role Center | Close Role Center

This has recently been started ever since the Enterprise Portal configuration wizard was reconfigured by one of the administrators.

Regards,

Abhinay

All Replies
  • Hi Abhinay,

    I would like to know if you already have a solution to this problem. I'm also facing this kind of issue.

    I'll wait on your feedback.

    Thanks,

    Edward

  • Try adjusting your security settings in IE.  Internet Options -> Security -> Custom Level -> Authentication -> Automatic Login w/ user name and password

  • Hi Mikael,

    I appreciate your reply. However, after doing the given procedure it still require user login and password not once but 5 times.

    Hope to have other resolution for this.

    Thank you so much,

    Edward

  • Have you added the EP url to the trust sites? What kind of authentication is your EP web site requiring?

     

     

    Dont forget to mark this as na answer!

    Francisco Silva Jr.

    Microsoft Dynamics AX

    http://fsilvajunior.blogspot.com.br

    This posting is provided "AS IS" with no warranties, and confers no rights.

  • Hi Francisco,

    Yes, I've already added the EP url to the trust sites. The prompting of passwords only occurs in workstations not in server even if I use the same login account (role center loads properly in the server) . When I input the user accounts in workstation it loads the role center but there's no graph in the workstation unlike in server.

    I need your help guys, and thank you in advance.

    Regards,

    Edward

  • Have you changed IE configuration as MikeG313's post?

     

     

    Dont forget to mark this as na answer!

    Francisco Silva Jr.

    Microsoft Dynamics AX

    http://fsilvajunior.blogspot.com.br

    This posting is provided "AS IS" with no warranties, and confers no rights.

  • Hi Francisco,

    Yes I've already done Mike's procedure. Already replied with his message.

    Can I email you the screenshot I have in the server and workstation (view of Role center page in server and workstation)?

    Thanks,

    Edward

  • yes, sure!

     

     

    Dont forget to mark this as na answer!

    Francisco Silva Jr.

    Microsoft Dynamics AX

    http://fsilvajunior.blogspot.com.br

    This posting is provided "AS IS" with no warranties, and confers no rights.

  • Hi Francisco,

    What is you email address? I would like to send the screenshots.

    Thanks,

    Edward

  • fsilva-jr@live.com

     

     

    Dont forget to mark this as na answer!

    Francisco Silva Jr.

    Microsoft Dynamics AX

    http://fsilvajunior.blogspot.com.br

    This posting is provided "AS IS" with no warranties, and confers no rights.