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Purchase Requisition Following a Position Hierarchy

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 Workflow

Workflow Stopped error: The hierarchy provider did not return any users

This question has suggested answer(s)
Eric Enlow
Posted by
on 26 Nov 2012 12:39 PM

I am having an issue with our Purchase Requisition Workflow.  In general it is working well, however all of a sudden 1 user is failing with a requisition that is over 100k despite the spending limit being 500K.  Another user just stopped working at any amount. Can anyone help with some steps to troubleshoot this issue?

So far I have checked the Hierarchy of workers and positions. Every Worker has a position that reports to another Postition.  Interestingly both users that have an issue report to the CEO. 
Checked the spending limit policy. I have even removed all entries in the policy and reentered them.
Confirmed the approving Worker has a relationship to a userId

Any help would be appreciated.

Thanks

Eric

 

 
All Replies
  • Jan Nørgaard
    Posted by
    on 7 Feb 2013 3:26 AM

    Hi Eric

    Not that I have the solution for you, but I have similary problem.

    I tried to make use of policy rules apllied for jobs.

    I created users and recruited them to

    Purchaser

    Purchase manager

    Supply chain manager

    Adm. director

    And I setup approval limits to each position.

    But the workflow stops allready when escalating to purchase manager.

    Did you get a solution, and was it in this way you created your workflow.

    Your help also would be appreciated.

    BR.

    Jan
  • Jan Nørgaard
    Posted by
    on 7 Feb 2013 7:17 AM

    Hi Eric

    Afterwards I got this working but have another issue.

    If the users are buying for a project, the approval limits are higher, say the purchaser may buy in normal situations for 5.000 DKK, but for a project this might be 50.000 DKK.

    But only one limit can be put into the position. Is it possible somehow to linked this to the position, as we don't want to make these settings user specific.

    BR

    Jan
  • Eric Enlow
    Posted by
    on 11 Feb 2013 11:49 AM

    Jan,

    I am not sure this can be done.  Im sure you could something custom.  My knowledge is basically limited by my experience.

    Eric
  • Jan Nørgaard
    Posted by
    on 18 Feb 2013 5:40 AM

    Hi Eric,

    thanks for your reply. I will try figuring this out by maybe modifying the 'Hierarchy provider' for the workflow.

    BR Jan
  • AndiRudi
    Posted by
    on 27 Mar 2013 3:27 AM
    Suggested Answer

    Hi,

    i think you don't have to develop here. You can create the workflow configration twice and set a condition on each workflow, if the user is buyer or not so one of the the workflow configs start. In that your can the specify what's to do.