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@sys label Missing

This question is not answered
Eric Chie
Posted by
on 24 Jan 2013 1:38 AM

Hi All,
Recently my AX Server always facing this label missing problems, it's already happen twice in this month, so we have to restart the AOS service then it back to normal.
Anyone encounter this problem before? Any solution to fix solve it permanently?

Appreciate your advice.

regards,

Eric

AX2009 - labels
All Replies
  • fsilva-jr
    Posted by
    on 24 Jan 2013 8:12 AM

    How much AOS Servers do you have?

     

     

    Dont forget to mark this as na answer!

    Francisco Silva Jr.

    Microsoft Dynamics AX

    http://fsilvajunior.blogspot.com.br

    This posting is provided "AS IS" with no warranties, and confers no rights.
  • Eric Chie
    Posted by
    on 28 Jan 2013 7:01 PM

    I have 7 active AOS server running in one server.

    This server have 4 Intel Xeon E7540 processor and 64GB of RAM.
  • Ariston J.
    Posted by
    on 28 Jan 2013 7:48 PM

    Hi Eric,

    Try to synchronize your AOT  > Table then restart AOS Services
  • Eric Chie
    Posted by
    on 28 Jan 2013 8:14 PM

    Hi Ariston,

    I have did the following:

    - application compilation

    - database synchonization

    - delete the AOI file

    - delete the label index file

    and restart AOS service

    I just don't know what else to try on.
  • Ariston J.
    Posted by
    on 28 Jan 2013 11:32 PM

    Hi Eric,

    After you do that what are your finding?

    Still the same or not?
  • Eric Chie
    Posted by
    on 28 Jan 2013 11:45 PM

    Hi Ariston,

    The problem came back again.  

    I need to restart AOS service whenever this problem appear, then all become normal.

  • Ariston J.
    Posted by
    on 28 Jan 2013 11:51 PM

    What is your Application and Kernel Version?
  • Eric Chie
    Posted by
    on 29 Jan 2013 12:03 AM

    Hi Ariston,

    Kernal version         : 5.0.1500.2985

    Application version : 5.0.1500.2985

    Not yet update to the latest version, still in the testing environment.
  • Ariston J.
    Posted by
    on 29 Jan 2013 12:22 AM

    OK.

    Can you try this

    Cut all ALI File (.ali) inside the Appl > <Your Appl Folder> and make a new folder inside it then paste all ALI File inside the new folder.

    Make sure you copy all the ALI File inside your Application Folder for backup purpose.

    Then restart your AOS Services.

    Open your Dynamics AX and go to Microsoft Dynamics AX (you can see this in upper right corner of your Dynamics AX) >Tools > Development Tools > Label > Label Editor

    Then try to find @SYS25197

    If you see the label then close the label Editor and close your Dynamics AX.

    Open your Dynamics AX again see if there is changes.
  • Eric Chie
    Posted by
    on 29 Jan 2013 12:35 AM

    This to reindex the Label file? I did it on the @sys label, but not all the ALI file.  Because this is the production AOS, i need to schedule down time to test it.  Will update the result. Thanks.
  • Ariston J.
    Posted by
    on 31 Jan 2013 7:19 PM

    Hi Eric,

    What is the result? Still the same or not?

    Thanks & Regards,

    Ariston
  • Ariston J.
    Posted by
    on 4 Feb 2013 12:56 AM

    Hi Eric,

    Any result about this issue?

    Regards,

    Ariston
  • Eric Chie
    Posted by
    on 4 Feb 2013 1:15 AM

    Hi Ariston,

    Will plan the down time somewhere 10 Feb 2013 where production stop.
  • Eric Chie
    Posted by
    on 17 Feb 2013 9:43 PM

    I ahve remove the label index and cache file after stopped the AOS and also delete the AOI file.  The I restart AOS.

    So far so good, need to monitor because it happen randomly.
  • Ariston J.
    Posted by
    on 17 Feb 2013 10:24 PM

    Good
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