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Suggested Answer
Tomek Serwanski asked a question on 13 Aug 2014 4:48 AM

Hello,

Trying to run POS on VM with R3 Contoso demo, with retail; I was able to start AX, I can login into it; I am able to start POS as well.


Problem is that when trying to login to POS I see message: "The operator has insufficient rights for this operation". So far I've tried:

- ensure that I am using right credentials; checked store manager by POS (Boston), checked users assigned in AX to Boston, changed password for 2 of them

- checked groups both are assigned to; changed profile from cashier to manager - no change; I've tried also to use several different layouts, including the one defined by default for the store - no success

- at the moment I am using right credentials (POS 'confirms' that user IDs are correct, when I am providing wrong pass, it screams it is wrong, when I am providing right one '..insufficient rights..'

Anyone could advice what may be the problem? What (rights) else should I check/change?

regards

Tomasz

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Suggested Answer
Ian Nuttycombe responded on 13 Aug 2014 10:10 AM

Did you resend User and permissions details down to the store again, some detail may not have been replicated on itial release.

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Suggested Answer
Ian Nuttycombe responded on 13 Aug 2014 10:10 AM

Did you resend User and permissions details down to the store again, some detail may not have been replicated on itial release.

Reply