unlocking the item from counting

Question Status

CVenkat asked a question on 14 Jan 2011 12:35 PM

Hello All,

When I tried to create movement journal or use a particular item, I am getting a message that "Item has been locked and it is in counting"..I remeber one of colleague created a counting journal for this item and then deleted that journal..

Can anyone guide me on how do I unlock or get out of this message?? I dont see any counting journal for this item now..

Your help is much appreciated. Thanks.



Steven Weaver responded on 15 Jan 2011 3:13 AM

Go to the item record, select the setup button and item warehouse, go to the general tab and remove teh counting started flag.

If you do this and there is a journal it will allow you to create another journal and double enter differences.

Andy Adamak responded on 30 Sep 2013 8:18 AM

Thanks for pointing that out Weaveriski.  Helped be locate a locked item that was giving me trouble.  

AX User AX User responded on 18 Mar 2014 12:01 AM


i am facing same issues in AX 2012 but unable to resolve it... please let me know all if u have solution that will work on ax 2012.



AX User AX User responded on 18 Mar 2014 12:27 AM

found solution :) i have an open counting journal with these items :D then i deleted them and post new adjustment journal :)