AX 2009 VPC Refresh 4 - License key file won't load

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Have downloaded the lastest key file from https://mbs.microsoft.com/partnersource/deployment/methodology/vpc/msdyax2009_demotoolkit_refresh4.htm?printpage=false which is set to expire Dec 31, 2012.

When trying to load the file via Administration -> Setup -> System -> License Information I get an error;

"License code Human Resource II need prerequisite Human Resource I"

When review the file I see the Codelines for 62 -64 (HRII) and 58-61 (HRIII) are there but only Codeline 54 (HR ADA) shows and nothing for Codelines 55-57 (HRI)

Header from license file;

LicenseVersion 2

License #Contoso Entertainment

 Properties
  Name #Contoso Entertainment
  Serial #M3048953
  Date #31.12.2013
 EndProperties

Anybody know if there is a fix somewhere?

All Replies
  • Hi Bob

    Did you get a fix to this problem ? I do have the same error

  • Has anyone found a solution to this issue??? I am getting the same problem.

  • Nothing yet.... I've starting downloading the whole works again and loading to a brand new 2008 server running Hyper-V.

    Will know if something changes by the end of the week.

  • I have the same problem and contact demoax@microsoft.com about it, but i get no answer.

    Hopely they will change the license on customersource, so i can develop again.

  • I've had the same problem and the solution for me was to download a new registration file through MS VOICE

    mbs2.microsoft.com/.../Default.aspx

    there are two ways to download a working license key (as far as i know), depending what type you need Contoso or Company specifix.

    1. Obtain Company specific Licence Key

    In the VOICE menu click on "My Corporate Information" --> "Current Installation" --> "Modules / Reg Keys" --> MS Dynamics AX Business Ready" --> Registration Keys"  --> Now select version 2009 and click "Display License Key" --> Click "Download License Key"

    2. Obtain Contoso License Key

    In the VOICE menu click on "My Corporate Information" --> "Developer Tools" --> "Licence Key Configurator" --> fill in program type with "Demonstration and Development" --> in Product Line choose "MS Dynamics AX Business Ready" --> click "Search" --> Click on the Contoso Demo License key for the appropriate version and download it

  • Thanks for your reply, but i can not find this "Licence Key Configurator" on CustomerSource.

    Please Microsoft change this license key on CustomerSource (refresh 4). Or perhaps you can answer my mail.

  • same problem here, where can i find the correct license file?