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Executive Insight

Executive Insight
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What can I find in Executive Insight?

Get into the minds of the Microsoft Executive team, get their thoughts on the future of Microsoft Dynamics and understand how those within Microsoft deal with financial issues.

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  • Why A Mobile Sales Team Beats The Competiton

    Posted 4 days ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Stephanie Dart Today’s sales teams work in a hyper-fast and competitive environment—salespeople and other field-based workers require instant access to information and insights from wherever they are and from whatever device...

  • How Technology Helps CFOs Move Beyond Collecting Data To Analysis

    Posted 17 days ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Claude Changarnier I’ve been working in the world of finance for large companies—for one company in particular—for well over twenty years. Like everyone else, the Finance organizations (and CFOs in particular) have undergone...

  • Reducing Complexity In Global Organizations Cuts IT Costs By Millions

    Posted 24 days ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Ricky Klint Enterprise companies find that deploying a single, global ERP system can lead to unmanageable IT complexity. As all CIOs know, the more complex the technology environment, the more difficult and expensive it is to keep the...

  • Developer of High-Performance Telco Software Powers Global Operations with Microsoft Dynamics

    Posted 1 month ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: Mikko Hytonen Let’s think about what happens when you buy a new phone plan. What we do at Comptel is provide the software that translates something like a platinum voice package into the technical language needed so that that subscription...

  • For Formula One Team, Business Software As Important As A Mechanic

    Posted 1 month ago
    by Community Editor Community Editor
    • 2 Comments
    Written by: Matthew Woodget We’re constantly being told that technology will handle the mundane and administrative, so we can focus on what we love. Often, despite inarguable benefits, technology falls short of its promise and we end up right...

  • How Dell Saved $50 Million A Year Through Software Rationalization

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Matt Griffiths In 2008, we started an initiative to rationalize the systems in Dell ’s manufacturing and supply chain facilities . We looked at the options out there and decided that Microsoft Dynamics AX was the right fit. Since...

  • How To Succeed In Sales With Social Technology

    Posted 1 month ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: Neil Halloway Uniting the worlds of IT and business. I’ve just spent the past 2 days at our annual Dynamics community event: Convergence. It has been a whirlwind of positive activity, from the pre-event community outreach here...

  • To Improve Marketing, Look No Further Than Your IT Department

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Wayne Morris As a CMO , I am in the middle of the marketing evolution , as are all my fellow marketing professionals. We are adopting new ways of connecting with and engaging our customers, prospects and partners. While our ability to substantially...

  • Why Social Media Is One Of The Best Ways To Keep Your Customers Happy

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: David Pennington Customer care professionals are challenged these days to identify and resolve customers’ issues through an ever-increasing array of communication channels. They want to know: How can I make my customers happy and...

  • Social Tools At Work Can Help Manage And Close Deals

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: David Pennington Social media is often thought of as an external, customer-facing sales tool. But inside the organization, social technologies are powerful tools that you can use to engage your employees for real-time feedback, enabling...

  • How Social Tools Lead To Business Opportunities

    Posted 1 month ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: David Pennington Business success hinges on one or more of the following aspirations: increasing revenue, driving customer loyalty and identifying new business opportunities. These days everyone is looking for the silver bullet to achieve...

  • The Real Mobile Revolution Isn't About Mobility

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Joshua Greenbaum The hundreds of millions of smart phones and tablets now in use across the world are harbingers of a revolution that goes well beyond what we think of as the mobile market today. The original mobile market, which as a mass...

  • Helping Sales Succeed Through Better Automated Marketing

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Seth Patton Closing a sale used to begin with a cold call: meeting a customer who may or may not be happy with the product or service they own, and guiding them through the process of purchasing new or upgrading to something better—all...

  • Innovate To Stay Relevant: The Power of Agile Development

    Posted 1 month ago
    by Community Editor Community Editor
    • 2 Comments
    Written by: Ben Werner Lessons from Agile Development can help any business foster a culture of innovation The pace of change in today’s markets is faster than ever, and your company needs to be able to change quickly, too, or risk becoming...

  • Big Brothers Big Sisters of Canada Serves More Kids, Better with Help from Microsoft Dynamics CRM

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Malcolm McAuley Big Brothers Big Sisters of Canada is a national charity that serves over 33,000 children a year. Through our mentorship programs, we strive to help the kids realize their full potential. As we come into our 100 th year...

  • Innovate To Stay Relevant

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Ben Werner Lessons from Agile Development can help any business foster a culture of innovation The pace of change in today’s markets is faster than ever, and your company needs to be able to change quickly, too, or risk becoming...

  • Microsoft Dynamics: Unlocking Potential for Our Customers

    Posted 1 month ago
    by Kirill Tatarinov Kirill_Tatarinov
    • 0 Comments
    At this week’s Convergence Conference, more than 11,000 customers and partners will gather in New Orleans to hear, to learn and to discover how business solutions can help them drive their businesses forward and enable them to do great things. ...

  • When Telling The Customer's Story Becomes Personal

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Jennifer Pollard Part of my job at Microsoft Dynamics is to find compelling stories of customers that are using our software. Many times companies’ customer evidence is driven by the desire to find a customer whose brand is instantly...

  • Insurance: Building A Customer-Centric Business

    Posted 1 month ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Chad Hamblin There’s a shift in the insurance industry being brought on by an increasingly competitive marketplace and the growing demands of more sophisticated customers. And with those dual competing pressures, there is an...

  • Banking: Driving More Profitable Customer Relationships By Using CRM

    Posted 2 months ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: Chad Hamblin The halcyon days of big banks with big, multi-year IT projects and loyal-to-a-fault customers are gone. Post financial crisis, a much tougher, leaner, and competitive banking environment has emerged, with more mature and...

  • Complexity: The Practice Manager

    Posted 2 months ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: Marie Huwe What could you do with business applications and tools that are integrated-by-design yet built-to-flex to evolving business demands? Could you rearrange a business unit quickly, to meet new priorities? Could you reorganize...

  • Balancing Supply And Demand For Talent In The Services Firm

    Posted 2 months ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Elliott Ichimura Maintaining client relationships, delivering on commitments, and building the firm’s brand all depend on assigning the right people to work with each client despite the digital, generational, and cultural divides...

  • Agile Adaptation: Firm Administration For Professional Services

    Posted 2 months ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: Elliott Ichimura For professional services firms doing business today, there is a new normal: expanding into new arenas in response to increasingly demanding clients. This means employing an increasingly diverse talent pool scattered across...

  • Transformational Trends In Service Delivery

    Posted 2 months ago
    by Community Editor Community Editor
    • 1 Comments
    Written by: Elliott Ichimura Preparing for Complete Transparency The service delivery lifecycle is where the rubber meets the road and where firms most need industry-specific capabilities. Firms have to be able to connect project colleagues to...

  • HR Strategy And Systems: A Tale Of Integration

    Posted 2 months ago
    by Community Editor Community Editor
    • 0 Comments
    Written by: David Erickson is CEO of Elevate HR . On a Monday morning, not long ago, I was sitting across a conference table from Audrey, the VP of Human Resources for a large global manufacturing company. Kyle, her manager of HR systems, stood at...
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