Eric Ligman, the Global Partner Experience Lead in the Microsoft Worldwide Partner Group, wrote a great article on his blog earlier this week about using search on the Microsoft Partner Network portal. I was delighted to see his post, as I have long thought that the portal search capability is often overlooked as an effective way to find content. Many long-time partners have told me they tried using portal search a couple of years ago but the results returned were just not useful; newer partners have told me they just don’t use site search in general, they prefer to do an Internet search.
Eric’s post is thorough and effective at explaining the technologies behind our portal search (it uses FAST and Bing) and demonstrating the results for some of the most frequently-searched words and phrases, so I won’t repeat his content, just encourage you to read it. But as the manager of the U.S. partner portal and the person on point for the online partner experience, I would like to complement his article by offering a few additional portal tips.
I hope you will take another look at portal search as a way to quickly navigate the site and find what you need (instead of just looking for it, as Eric points out), and take advantage of the tips above to help make your online experience—and maybe even that of other partners—better.
Have a topic for this blog you’d like us to cover next? Leave a comment on this blog, tweet @msuspartner, or e-mail partnerQ@microsoft.com.
Diane Golshan Sr. Marketing Manager, U.S. Partner Team Learn more about what I do at Microsoft.
Other Microsoft Sites
I'm a Customer
I'm a Partner
Use the official Twitter tags:
#MSDYNCOMM | #CONV13