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Blog Post:
Saab North America Divests, Supports New Call Center with Microsoft Dynamics CRM Online
Cindy A Evans
When Saab divested from General Motors (GM) in 2010, it needed to go live with a new call center and call center solution in only 30 days. "As a part of our divesture, we were switching to Microsoft Outlook from Lotus Notes," says Craig Whaley, CIO of Saab North America. "In addition,...
on
24 Jan 2012