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Related Posts
Blog Post:
Dynamics CRM a #1 Priority for Berkshire Partners
Cindy A Evans
In a Private Equity webinar recording with Brad Koontz of Microsoft Dynamics partner Customer Effective ( www.customereffective.com ), Eric Souza, Director of IT for Berkshire Partners talks about their CRM Implementation. The topic was CRM for Private Equity and Souza described their CRM journey and...
on
9 Jul 2012
Blog Post:
Cloud-based CRM solution a great move for Global Manufacturing company
Cindy A Evans
A recent strategic initiative challenged packaging manufacturer Ball Corporation to align more closely with key customers and markets. To help manage customer accounts more effectively, Ball deployed Microsoft Dynamics CRM Online to three divisions in North America and Europe and is planning to make...
on
26 Jun 2012
Blog Post:
Insurance Distributor Delivers Mobile CRM App to Agents, Drives Adoption and Sales Growth
Cindy A Evans
Insphere Insurance Solutions , one of the nation's largest independent, career-agent distribution groups, serves small businesses and the middle-income individual market and aims to be the leading distribution channel for each of its strategic carrier partners. Aiming to double the size of its...
on
31 May 2012
Blog Post:
STIHL saws it's way to the top with Dynamics CRM
Cindy A Evans
STIHL Inc ., maker of the world's top-selling brand of chainsaws, aims to provide the best possible experience to the dealers it sells to. The field sales teams at the company's network of six distribution facilities had stopped using an existing contact management solution because it was...
on
30 May 2012
Blog Post:
IT Services Company Reduces ERP Support Costs by 60%, Improves Customer Service with Dynamics AX
Cindy A Evans
Global IT services provider Computer Aid Inc. has maintained an entrepreneurial culture that is typical of much smaller companies. Its management approach rewards individual ownership and success, which helped the firm achieve US$300 million in revenue in 2011, $50 million of which was new business....
on
20 Apr 2012
Blog Post:
Dynamics AX 2012 Brings Advanced Agility to Kent Watersports Family of Companies
Cindy A Evans
Kent Watersports goes to market with some of the most valuable brands of watersports products in the industry, including O’Brien, Liquid Force, HO, Connelly, and Hyperlite. Kent Watersports is implementing Microsoft Dynamics AX 2012, replacing a number of legacy systems. Microsoft Dynamics AX...
on
17 Apr 2012
Blog Post:
Educator Gains Insight and Agility with Dynamics CRM for Student, Teacher, and Trip Management
Cindy A Evans
Ambassadors Group is an education company with three subsidiaries: People to People Ambassador Programs, World Adventures Unlimited, and BookRags. To manage customer relationships, the subsidiaries relied on a custom-built customer relationship management (CRM) system. Over time, however, the system...
on
8 Feb 2012
Blog Post:
Become a Member of the Microsoft Dynamics Customer Reference Program
Cindy A Evans
The Microsoft Dynamics Customer Reference Program assists market-leading organizations in showcasing innovative ways to use Microsoft Dynamics solutions. Program Overview The Microsoft Dynamics ® Customer Reference Program highlights real-life results of customers successfully using Microsoft...
on
8 Feb 2012
Blog Post:
Saab North America Divests, Supports New Call Center with Microsoft Dynamics CRM Online
Cindy A Evans
When Saab divested from General Motors (GM) in 2010, it needed to go live with a new call center and call center solution in only 30 days. "As a part of our divesture, we were switching to Microsoft Outlook from Lotus Notes," says Craig Whaley, CIO of Saab North America. "In addition,...
on
24 Jan 2012
Blog Post:
Safety-Kleen saves more than $500K by switching from Salesforce to Dynamics CRM
Cindy A Evans
By moving to Microsoft Dynamics CRM from Salesforce.com and eliminating several stand-alone systems, Safety-Kleen Systems generated substantial financial savings even though the solution is available to many more employees. "By a conservative estimate, we save at least $500,000 per year in licensing...
on
23 Jan 2012
Blog Post:
CH2M Hill changing the face of Service Management with Dynamics CRM
Cindy A Evans
CH2M Hill , a global provider of infrastructures, facilities, and related services, rolls out a new help desk solution based on Microsoft Dynamics CRM to 23,000 employees worldwide, replacing a highly customized legacy system. During the process, the company added thousands of employees, but did not...
on
14 Sep 2011
Blog Post:
Managing and Growing a Complex Business with Microsoft Dynamics ERP
Cindy A Evans
Rypos , a provider of clean technology that reduces diesel emissions in a variety of applications, implemented Microsoft Dynamics GP , replacing a QuickBooks system the company had outgrown. At Rypos, Microsoft Dynamics GP functions as an extremely reliable ERP system that reflects the company's...
on
9 Sep 2011
Blog Post:
Microsoft Finance Advances Successful Two-Tier ERP Strategy with Dynamics AX 2012
Cindy A Evans
By standardizing worldwide expense reporting on Microsoft Dynamics AX 2012, the finance team at Microsoft is replacing its diverse expense-reporting systems with a single, centrally managed solution that was easier to use and yielded more consistent, detailed information. The solution created on the...
on
22 Aug 2011
Blog Post:
At any time, we know what we bought, what we sold, and what our profit is--and that's a good thing
Cindy A Evans
A terminal market produce distributor, D'Arrigo Brothers Company of Massachusetts once relied on manual processes to manage its business. "When an order came in, employees would write a pick ticket for that order, pick those items, and then, sometime later in the day, subtract those items from...
on
5 Aug 2011
Blog Post:
Print Distributor Strengthens Customer Ties with Flexible ERP Solution
Cindy A Evans
Already one of the largest print distributors in the midwestern United States, Print Management Partners is rapidly growing its base of satisfied customers that trust the company to manage their print and digital-publishing workflows. Print Management Partners was founded in 1995 as an employee-owned...
on
19 Jul 2011
Blog Post:
Manufacturer & Distributor Dr. Miracles Enhances Operations with Dynamics ERP Solution
Cindy A Evans
After outgrowing its QuickBooks accounting software, Dr. Miracle's implemented Microsoft Dynamics GP as its new ERP system. "Out-of-the-box, Microsoft Dynamics GP helped us gain control over our raw materials, finished goods, and costs associated with blending our products." says Kate Goldberger...
on
18 Jul 2011
Blog Post:
Produce Distributor Poised for Growth and Agility with Dynamics AX
Cindy A Evans
It's always exciting to feature customers who are positioning themselves to grow and flex in a tough economy. The smart ones recognize that a great technology backbone is essential for that growth and flexibility. Anthony Marano Company is one great example: The Anthony Marano Company is a major...
on
14 Jul 2011
Blog Post:
Achieving ERP Nirvana: Manufacturer Scraps Legacy System for Dynamics AX
Cindy A Evans
What happens when a steel cabinet manufacturer decides to scrap its "big iron?" When Borroughs Corporation decided to trade in its mainframe legacy system for Microsoft Dynamics AX, the company reduced its ongoing IT costs by two-thirds. Based in Kalamazoo, Michigan, Borroughs makes steel...
on
14 Jul 2011
Blog Post:
From Online to On-Premise, EMSI Spells Success with Microsoft Dynamics CRM
Cindy A Evans
Why go with Microsoft Dynamics CRM over Salesforce.com? Wanting to increase the effectiveness of its sales organization, Examination Management Services Inc. (EMSI), a leading provider of risk management and investigation services to insurers, employers, and healthcare firms, had run into the limitations...
on
14 Jul 2011
Blog Post:
Largest county government in the U.S. relies on Microsoft Dynamics CRM to boost services to constituents
Cindy A Evans
The Los Angeles County Board of Supervisors is the largest county government in the U.S., responsible for public safety, property and municipal services, family and social services, and health services for roughly 12 million residents. With budgetary pressures and growing constituent needs, the Los Angeles...
on
14 Jul 2011
Blog Post:
Publisher Gains Insight into Sales, Increases Revenue by Using Microsoft Dynamics CRM Online
Cindy A Evans
When ViaTech Publishing Solutions Inc. wanted to get away from multiple, disparate systems used to support its sales operations, and after evaluating other solutions such as Salesforce.com, the company chose Microsoft Dynamics CRM Online. Mike Palma, the company's Chief Information Officer, explains...
on
14 Jul 2011
Blog Post:
Software Provider Adopts CRM in the Cloud over Salesforce.com
Cindy A Evans
Magma Design Automation is a leading, fast-growing provider of electronic design automation (EDA) software. Semiconductor manufacturers around the world use products from Magma Design Automation to design complex, high-performance integrated circuits. Founded in 1997, the company is headquartered in...
on
12 Jul 2011