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You’re Going to Have Fun or ELSE!

Natural ways to create a positive culture
By Tracy Faleide
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I used to be a lifeguard, which in my opinion, is the greatest job in the world. Where else could I get paid to get a tan, be in excellent shape from hours of lap-swimming, and twirl a whistle chain with my toes? Another great perk was I became invisible the moment I climbed into the lifeguard chair. I always knew which 13-year-old girl had a crush on which 13-year-old boy. I also got to observe parenting techniques while on watch in the baby pool. One cloudy, chilly day, the high school football coach brought his youngest son to swim. The kid was so cold his lips were blue. His father was determined they get their money’s worth. Exasperated, he barked “you’re going to get in that pool and have fun or ELSE!” I’ll never forget the look on that poor kid’s face as he stood in the water shivering.

Years later, I found myself sympathizing with that kid again as I waited in line for my turn to be blind-folded and spun around until I nearly puked. You guessed it—I was at a team-building event, wishing I were anywhere else. Don’t get me wrong. I’m not altogether denouncing the use of experiential learning devices or fun and games to encourage team-building. There are times and places where these activities are useful and effective. I’m simply suggesting there are many other natural, painless, and nearly free ways of supporting your culture-enhancement goals.

First, think about what you need. What’s the feel in your organization? Are people frazzled and stressed? Do people see each other frequently, or is everyone mostly on the road? Be sure to check in with a variety of team members to confirm your assessment. Leaders often project their feelings onto their teams and assume that if they’re stressed, everyone is. This can lead to situations like a team of people finding themselves on a bus to a ropes course not knowing if they’re being rewarded or punished.

In my experience, the simplest, most effective device for encouraging people to relax, connect, and share ideas is to make it easy for them to hang out and talk in a comfortable environment. Do you have an open area in your office where people can naturally congregate? Do you encourage impromptu discussions about current events or new ideas? Sometimes we get so caught up in being busy that we miss opportunities right in front of our faces. Allowing some breathing room for camaraderie and idea sharing sparks curiosity and creativity, and it bolsters both fun and productivity.

Another effective way to relieve stress and create a positive vibe is implementing silly cues to mark certain events or milestones. For example, when the Great Plains product development team was working crazy hours to release Dynamics, we used a stuffed animal (I think it was a Holstein cow) to indicate a code build was happening. A cow bell would ring out, and whoever was managing the build would put the stuffed cow on his/her monitor or sometimes his/her head. We’d all run around and cheer, even at three in the morning. When I was on the web site team, an E-mail that played a lick from “Safety Dance” by Men Without Hats signaled a new site was being compiled, and we deserved a break from testing for a few moments. On the Customer and Partner Experience team, we balanced the amount of bad news we heard by “ringing the bell” every time we heard something positive, just like a bar staff does when they get a good tip. (After lifeguarding, I landed the second best job in the world—bartending!)

The bottom line is you don’t need to lie on the floor with your head on your neighbor’s stomach to have fun at work. (If you haven’t had to suffer through this one, count yourself lucky. All I remember is my stomach rumbling loudly over some questionable Chinese food at lunch, and it was quite embarrassing!) Encouraging comfortable, thought-provoking conversation and silly stress relievers will go a long way toward creating a positive environment within your team. It’ll also help you stay tuned to the mood of your organization. There will be times when you need some “structured fun,” maybe to boost your innovation or problem-solving skills or help a new team gel. Starting with a group who is already comfortable hanging out, having fun, and working hard together puts you ahead of the game. And it helps you avoid inadvertently causing fear and loathing of blindfolds amongst your team. Now, start having fun, or I’m coming to find you!

About the Author
photoTracy Faleide has twenty years of experience in communications, project and team management, strategy development and planning process, team-building, performance and career coaching and results-based execution. She is a novelist, freelance writer, professional coach and business consultant. Common threads across these focus areas include finding and telling stories of courage through transition, helping establish confidence of purpose and seeing things differently. Prior to going out on her own, she held several team and strategy leadership roles at Great Plains Software and Microsoft. In her most recent positions at Microsoft, she was responsible for Business Solutions' strategy development and planning processes and for setting and delivering on worldwide customer and partner experience and satisfaction strategies. Tracy has a B.S. degree in Mass Communications and Public Relations from Minnesota State University Moorhead. She and her husband, Dan, live in and lovingly renovate two old homes-one a 1907 four-square in Fargo, North Dakota; and the other a cottage on Lake Lizzie near Pelican Rapids, Minnesota.