Sales & Marketing Analytics

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• Sales Dashboard

• Delivering a CRM Sales Representative Dashboard

  Last week's post focused on a sales manager dashboard. This week, I wanted to follow up with a concrete example for sales representatives. Future posts will focus on some alternative views to this... Published: Wednesday, May 21, 2008, 10:36 PM Tags: Sales Dashboard, CRM Reporting, Sales Analytics, Dynamics CRM Sales Dashboard

• Executing on Sales Analytics - Creating a Foundation

  Last week’s post on planning an analytics strategy for sales outlined a series of steps organizations need to take in order to be fully leveraging customer data to make the best decisions. Today, I’ll... Published: Tuesday, April 29, 2008, 08:02 PM Tags: CRM Reporting, Sales Analytics, Dynamics CRM

• Planning an Analytics Strategy for Sales

  Any strategy must take into account the current state of the sales team and its current tools. For the purposes of this discussion, I’ll focus on a sales team that has Dynamics in place and is using a... Published: Friday, April 25, 2008, 10:30 PM Tags: Sales Dashboard, Dynamics Dashboard, CRM Dashboard, CRM Reporting