Microsoft Dynamics CRM Online Team Blog

August 2009 - Posts

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  Microsoft Dynamics CRM: 4 CRM Market Leader awards and Customer Honored With Industry Award Microsoft has been recognized with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics... Read More... Published: Thursday, August 27, 2009, 09:44 AM Tags: Overview, Customer Testimonial

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  Parsing Full Name Into Separate Name Fields Assume you are going to import Contacts into CRM using the Import Wizard. The file you are going to import has the Contact full name in 1 column. When attempting to import the Contacts using the Import Wizard you will receive an message that the Full... Read More... Published: Thursday, August 20, 2009, 09:45 PM Tags: Tips, Microsoft CRM Online Blog, Downloads, Data Migration

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  Access Hoover’s Launches New Version A new version of Access Hoover's is available that will help you tackle your CRM data quality issues and give you and your clients more creative options for building targeted prospect lists. With this latest Access Hoover’s release (r3.0), you and... Read More... Published: Thursday, August 20, 2009, 07:02 AM Tags: Microsoft CRM Online Blog, ISV

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  Synchronizing CRM Contacts I DO NOT own to my Outlook I was challenged with this task back in the 3.0 days. It is great that CRM automatically syncs my CRM contacts to Outlook. “What happens when multiple users have the same Outlook contact and try to track in CRM?” Well if the Contact has already been tracked... Read More... Published: Friday, August 14, 2009, 05:27 PM Tags: Tips, Settings, Outlook Client

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  CRM Online product suggestions Did you know that you can submit CRM Online specific product suggestions for consideration in a future service update? The connect site allows you to create new and/or rate existing suggestions.   Make your opinion count! Give us your product suggestions... Read More... Published: Wednesday, August 12, 2009, 02:58 PM Tags: Tips