As the Microsoft Dynamics CRM UX site manager, I am a passionate advocate for our customers, especially in the areas of CRM, Microsoft Dynamics, small business, and business web sites. After twenty years in the U.S. Army Engineer Corps, I started at Microsoft as a contractor on the newly formed NT DDK team in 92. I then moved to the Trolls, a production team for the Windows SDK and DDK teams.
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A friend of mine Anne Stanton pointed us to Beatnik’s (aka Mario Raunig) post Pimp Your Duplicate Detection with Phonetic Matching (Soundex) . Since Duplicate Detection has been the discussion of a number of forum threads on the Microsoft Dynamics CRM...
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From J.D. Meier’s Blog post titled ‘ Career Growth ’: Read more … tweetmeme_style = 'compact';
tweetmeme_source = 'MSdynamicsCRM';
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Luv this stuff. How fast and far does your blog post move? This New York Times piece is a fascinating read.
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Richard’s at it again. Luv his stuff. Creating Charts with the Dynamics CRM Online Chart Designer November 2009 Service Update Article #3 In another article , I did a quick write-up and linked to a recorded tutorial on how to use the charts that come...
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Three people pinged me this morning about this stellar blog called Richard Knudson’s Dynamics CRM Trick Bag . “I’ve had a few recent customer conversations where the “C” part of CRM got in the way of the conversation. They were interested in developing...
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I found this on the Microsoft MVP Award Program Blog and thought I’d highlight it. There are many people who ask me about the program and this is a great overview. “There are, of course, exact definitions of what the MVP Award Program is, you can find...
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I’m liking Conrad Agramont’s Blog and thought some of my gentle readers would be interested in some of his work for ISVs: ISV Guidelines MS CRM Part 2: CRM as an Application or Platform In Part 1 of the “ISV Guidelines for Hosted Microsoft Dynamics CRM...
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From Hubspot on 17 August: Last week, Laura " @Pistachio " Fitton presented a fantastic webinar for Inbound Marketing University about the business benefits of Twitter . (Laura is a famous Twitter Queen, founder of the first Twitter for Business...
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Heather has started a new blog exclusively about Microsoft’s Most Valuable Professionals (MVPs). The MVP Award is given to thank individuals for their exceptional contributions to technical communities worldwide. When a community participant sees an MVP...
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From my friend Anne’s blog: The World of Dynamics CRM Help Microsoft has a world of "XRM" within Dynamics CRM and as more and more of the framework matures we will see growth. On my latest deep dive I have been looking at modifying Dynamics...
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Ooh, Dan Blake's CRM Architecture and Business Blog has an excellent post on multi-tenancy. Look that up in your Funk and Wagnalls . Dan was answering a question on the CRM Team Blog post Multi-tenancy in CRM 4 . "There seems to be some confusion...
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<This is a reprise with new info from my March '06 post " How to Get People to Your Blog "> A number of bloggers have asked me how to drive traffic to <insert name of your blog here>. I have talked about the technical aspects...
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The Puget Sound Business Journal's " Tech Flash " recently posted this article. "Lawyers are usually the ones arguing against corporate blogs, but Microsoft general counsel Brad Smith was pushing for " Microsoft on the Issues ...
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I posted on the CRM Team Blog asking, " What are your New Year's Resolutions? ". CRM MVP Joel Lindstrom with CustomerEffective wrote about his 10 New Years Resolutions . As you might guess, his resolution about the Microsoft Dynamics CRM...
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A good friend of mine and coworker Sanjay Jain ran the CRM Incubation Week last month. Mr. Greenberg was in attendance and his report on his Blog PGreenblog, CRM, Philosophy, Baseball & Universal Metaphors was a nice surprise for the Microsoft Dynamics...
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