As the Microsoft Dynamics CRM UX site manager, I am a passionate advocate for our customers, especially in the areas of CRM, Microsoft Dynamics, small business, and business web sites. After twenty years in the U.S. Army Engineer Corps, I started at Microsoft as a contractor on the newly formed NT DDK team in 92. I then moved to the Trolls, a production team for the Windows SDK and DDK teams.
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My favorite spell checker for my Internet Explorer browser is called ieSpell and it’s available for free. I have installed it on all the computers I use. I use it on Microsoft Dynamics CRM Online , Facebook, LinkedIn, YouTube, and the Dynamics forums...
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A friend of mine Anne Stanton pointed us to Beatnik’s (aka Mario Raunig) post Pimp Your Duplicate Detection with Phonetic Matching (Soundex) . Since Duplicate Detection has been the discussion of a number of forum threads on the Microsoft Dynamics CRM...
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I just got done booking my flight and hotel for the Convergence 2010 conference in Atlanta. Although it is 24-27 April this year, getting great hotels and cheap air flights should be done now. And there still are some great hotels with some very decent...
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More and more of my friends are using the TripIt platform/service. You can use it privately but share out individual schedules to coworkers, family and friends or use it privately for you own tracking. I don’t travel us much as I used to, but when I do...
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The Dynamics Forums on MSDN can be your one-stop place to get answers. You probably already go there to learn how to do thinks for other products like Microsoft Office and Visual Studio . You can favorite the Microsoft Dynamics CRM Developer Center and...
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I was just checking YouTube to see if any new CRM videos had been released and noticed that there are over 500 videos on Microsoft Dynamics CRM there now! Not a bad place to start looking at the power and solution center that is available by using Microsoft...
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When I want to check the internet connect speed, whether it be at work or at home, I use Speakeasy’s Speed Test . It’s free, fast, and doesn’t hedge the info. If you don’t have the juice it can be a miserable time on the Internet. So at work I have over...
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I had seen a news report about LifeLock . The CEO gave out his social security number on TV! The reporter tried to use it to open new accounts and couldn't. I wasn’t sure that I needed this service. Heck, I’m a very careful guy—ask any of my family...
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From Hubspot on 17 August: Last week, Laura " @Pistachio " Fitton presented a fantastic webinar for Inbound Marketing University about the business benefits of Twitter . (Laura is a famous Twitter Queen, founder of the first Twitter for Business...
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I have been using Windows Live Movie Maker for a while now. It was free and just works. You can see an example of the result here in the Uploads window . Every one of these 49 movies were made with the beta Movie Maker program. I just bought a pricy competitor...
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Don’t just take my word for it, many of your favorite tech sites are recommending you move to Win7. I’ve been using the pre-release of Win7 for months now and I fully support and recommend it to my friends and family members. Here is but one example of...
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Do you like code and custom solutions, then you should get to know CodePlex , the Open Source Project Community. With over 115 project you can sort by: Alpha or better Beta or better Stable only CodePlex is Microsoft's open source project hosting...
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Searching the Internet for information can be fun and is thrilling when you find what you are looking for the first time. But using the search capabilities successfully is dependent upon what words you use in your search string. The challenge is really...
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Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM...
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My coworker and friend Renee notes her fav quote: “But we're not knocking it. Facebook is all about lesser friends, and there's nothing wrong with second-tier.” Ouch! This from this article on MSN Tech: Facebook Updates: What Kind Do You...
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From my friend Anne’s blog: The World of Dynamics CRM Help Microsoft has a world of "XRM" within Dynamics CRM and as more and more of the framework matures we will see growth. On my latest deep dive I have been looking at modifying Dynamics...
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Social software a la Facebook , LinkedIn , MySpace , Windows Live , and Twitter continue to grow more popular. And the article on it’s success and even early demise continue to litter the internet landscape. While I’ve found some benefit from these tools...
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I’ve been working with the Microsoft Dynamics Training and Certifications teams to update their status on the CRM Team Blog . It’s been an uphill slog as no one wants to write the posts but I did glean this pearl that I thought I’d share with you today...
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Microsoft advises against using archiving as a solution for performance issues related to Microsoft Dynamics CRM. Archiving is the process of selecting and copying records for storage away from your primary production database. In addition, the archived...
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Times are tough and now is the time for the tough to engage. Whether it's about starting a career, kick starting a skills set, or fixing a business, start here . If you can't get ideas from this resource, you're just not trying. Enjoy...
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<This is a reprise with new info from my March '06 post " How to Get People to Your Blog "> A number of bloggers have asked me how to drive traffic to <insert name of your blog here>. I have talked about the technical aspects...
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I posted on the CRM Team Blog asking, " What are your New Year's Resolutions? ". CRM MVP Joel Lindstrom with CustomerEffective wrote about his 10 New Years Resolutions . As you might guess, his resolution about the Microsoft Dynamics CRM...
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I mentioned this a while back but I think it is worth repeating. If you want a true KB service, it doesn't get much better than kbAlertz.com . In their own words: kbAlertz.com is an e-mail notification system that scans the entire Microsoft Knowledge...
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I've been reviewing a group of Microsoft Dynamics CRM 4.0 Videos located here . They cover using Microsoft Dynamics CRM Online to focus your messaging, design campaigns, and automate marketing processes. Starting from 'Getting Started' they...
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I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources...
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