A CRM Riff

Microsoft Dynamics CRM 4.0 Implementation Guide

A CRM Riff — Wed, 17 Mar 2010 15:04:42 GMT

The Microsoft Dynamics CRM 4.0 Implementation Guide (IG) has been available on TechNet since last year. The IG is comprised of 3 major areas: Planning Guide Installing Guide Operating and Maintaining Guide These guides are key documentations to...(read more)

Microsoft issues vouchers for online training

A CRM Riff — Thu, 11 Mar 2010 17:00:24 GMT

How cool is this? :O) San Francisco Chronicle : “Microsoft Corp. will offer thousands of Californians free training in its office software programs and distribute 18,500 vouchers to provide computer professionals with a no-cost way to upgrade their...(read more)

My Fav Spell Checker - ieSpell

A CRM Riff — Tue, 09 Mar 2010 16:56:38 GMT

My favorite spell checker for my Internet Explorer browser is called ieSpell and it’s available for free. I have installed it on all the computers I use. I use it on Microsoft Dynamics CRM Online , Facebook, LinkedIn, YouTube, and the Dynamics forums...(read more)

Cool Video: Microsoft on Cloud Computing

A CRM Riff — Fri, 05 Mar 2010 16:09:00 GMT

Steve Ballmer talks at the University of Washington about Microsoft’s cloud computing strategy . Can you define ‘cloud computing’? tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...(read more)

CRM MVP Curtis Plays the Blues

A CRM Riff — Thu, 04 Mar 2010 16:15:41 GMT

At the Microsoft MVP Global Summit this year, someone caught Curtis Spanburgh doin’ his thang. I wish we’d caught him on video when he sat in with the combo for a couple of songs at the CRM Team Dinner event. tweetmeme_style = 'compact'; tweetmeme_source...(read more)

J.D. Meyer: Getting Results the Agile Way

A CRM Riff — Mon, 01 Mar 2010 20:39:24 GMT

From our man J.D. Meier, Principal Program Manager on the Microsoft Patterns & Practices team: “Are you getting results? …” Over Christmas break, I committed to finishing the writing for a book that I expect to change a lot of people’s lives. It’s...(read more)

DataTraveler® 310, the first 256GB USB Flash drive

A CRM Riff — Wed, 24 Feb 2010 16:39:22 GMT

A Keith Combs’ Blahg , ramblings from another nerd on the grid, post caught my eye this morning. Dual Boot on a stick? Kingston launches 256GB DT310 announced a really cool flash drive with mega space, fast transfer times, and password protection. Check...(read more)

Beatnik’s Microsoft Dynamics CRM Blog: Duplicate Detection with Phonetic Matching

A CRM Riff — Tue, 23 Feb 2010 16:55:20 GMT

A friend of mine Anne Stanton pointed us to Beatnik’s (aka Mario Raunig) post Pimp Your Duplicate Detection with Phonetic Matching (Soundex) . Since Duplicate Detection has been the discussion of a number of forum threads on the Microsoft Dynamics CRM...(read more)

Microsoft Partner: CA’s Home Page

A CRM Riff — Mon, 22 Feb 2010 18:27:27 GMT

I happened to be look at CA’s home page today and saw this: Wonder how many slides will include the Titanic or the Naavi. :O) tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...(read more)

Update Rollup 9 Special Cases Support

A CRM Riff — Fri, 19 Feb 2010 16:47:01 GMT

On the CRM Team Blog post titled Update Rollup 9 for Microsoft Dynamics CRM 4.0 I noticed the following: How to get support for Update Rollup 9 To get support please contact Microsoft Product Support. For a complete list of Microsoft Product Support Services...(read more)

Microsoft Dynamics CRM Online to Go Overseas

A CRM Riff — Thu, 18 Feb 2010 22:46:22 GMT

I was reminded of this again today and thought, I should blog that! :O) “Microsoft plans to expand the number of countries where it offers the hosted version of its Dynamics CRM product, which has proved popular in the U.S. and Canada, where it...(read more)

Microsoft Dynamics CRM MVPs arrive at MVP Summit

A CRM Riff — Mon, 15 Feb 2010 20:15:35 GMT

From the Microsoft MVP Award Program blog we hear: “1300 of the world's top leaders from the technical community will spend four days at the Microsoft Corporate headquarters in Redmond, Washington this week for the 2010 Most Valuable Professionals...(read more)

Tips & Tricks: Dynamics Convergence 2010 - in Atlanta

A CRM Riff — Mon, 08 Feb 2010 19:47:05 GMT

I just got done booking my flight and hotel for the Convergence 2010 conference in Atlanta. Although it is 24-27 April this year, getting great hotels and cheap air flights should be done now. And there still are some great hotels with some very decent...(read more)

Measuring Our Work by Its Broad Impact

A CRM Riff — Fri, 05 Feb 2010 16:25:58 GMT

I was very impressed by Microsoft VP Frank Shaw’s response to former Microsoft employee Dick Brass’ strident op-ed in the NYT. Actually, I am often very impressed with Frank. He sez: “Former Microsoft employee Dick Brass has an op-ed in the NYT arguing...(read more)

TripIt Review

A CRM Riff — Wed, 03 Feb 2010 18:12:10 GMT

More and more of my friends are using the TripIt platform/service. You can use it privately but share out individual schedules to coworkers, family and friends or use it privately for you own tracking. I don’t travel us much as I used to, but when I do...(read more)

More Nuts and Bolts Goodness

A CRM Riff — Tue, 02 Feb 2010 17:25:52 GMT

The Nuts and Bolts article Outlook Synchronization in Microsoft Dynamics CRM 4.0 , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2d497348-0a10-40ce-8edb...(read more)

Microsoft Showcase Videos

A CRM Riff — Fri, 29 Jan 2010 17:18:38 GMT

I’m in the process of looking at how my readers can find the most interesting and pertinent videos. The new (relatively) Microsoft Showcase Video has a lot Microsoft Dynamics CRM videos including this one from the Customer Relationship Management Summit...(read more)

Bill Gates on the Daily Show

A CRM Riff — Thu, 28 Jan 2010 17:08:54 GMT

I caught this Monday showing finally last night. I record them but you can see it online at http://www.thedailyshow.com/full-episodes/mon-january-25-2010-bill-gates . It would appear retirement doesn’t mean the same thing to Bill as it does to most people...(read more)

J.D. Meier: What, Who, and How

A CRM Riff — Tue, 26 Jan 2010 19:21:25 GMT

From J.D. Meier’s Blog post titled ‘ Career Growth ’: Read more … tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...(read more)

Connect and collaborate with other partners and Microsoft

A CRM Riff — Mon, 25 Jan 2010 18:51:48 GMT

The new Microsoft Partner Network Community is designed to facilitate real-time networking opportunities between people selling or building Microsoft solutions, Microsoft partners and Microsoft. It looks like, at first glance, that the community offers...(read more)

Top 5 sites to measure your Twitter clout

A CRM Riff — Wed, 20 Jan 2010 16:34:00 GMT

Alltop’s Holy Kaw talks about measuring your clout on Twitter. With so many people using new social media channels, experimenting with the new paradigm, this is a good read. My team was talking about the changes in communication. I’ve already noted that...(read more)

Channel 9: The Visual Studio Documentary

A CRM Riff — Thu, 14 Jan 2010 16:47:28 GMT

There are so many great sources of information out there that sometimes you might miss something. It’s like a stream of data coming at you that is so full, it threatens to consume all your time. The most savvy readers have various filters to let only...(read more)

I luv Bing

A CRM Riff — Mon, 11 Jan 2010 16:00:05 GMT

Bing wins a Crunchies Award as best technology achievement of 2009. tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...(read more)

“CRM at the Speed of Light” – Paul Greenberg

A CRM Riff — Thu, 07 Jan 2010 20:22:47 GMT

"I have a saying that one always overestimates what can be done in one year and underestimates what can be done in ten years. We see this over and over..." Paul Greenberg in " CRM at the Speed of Light , 4th Edition". So begins my...(read more)