November 2009 - Posts
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By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design. However, a lot of businesses are still asking “what exactly is xRM and how can it work for me?” By investing in xRM,...
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xRM has been getting a lot of hype recently, but many still do not understand exactly what it is. Or maybe you have not heard the term until now? Either way, to help make it simple, xRM takes CRM (which has historically helped automate sales, service...
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The President of our company, Mr. Lee Sherwood (a very unique individual) shared one of his many interesting stories during a weekly staff meeting. The story goes like this: Business is like breakfast where employers are like pigs and employees are like...
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The Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 is finally here! This means Dynamics CRM and Dynamics GP customers can have a completely integrated front office to back office system from Microsoft. This will eliminate tedious double...
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If you are embarking on a CRM software selection process, it can be a daunting task. With all of the products and partners to choose from, finding a jumping off point can be a struggle. We’ve compiled a list of tips to guide you through your software...
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For data migration and integration with Microsoft Dynamics CRM , the tool of choice is most likely going to be Scribe Software’s Insight product. For those of you who are familiar with the tool, you know it is very powerful because its CRM Adapter does...
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Here is a common scenario for a Sales or Marketing Manager. You receive an email announcing it is time to register to exhibit at an upcoming trade show. It’s a tradeshow you have participated in before. You immediately ask yourself: “Should we exhibit...
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I get asked a lot about integration between Microsoft Dynamics CRM and Microsoft Office SharePoint Server. With the iFrame technology built natively within Microsoft Dynamics CRM , this integration is possible. The SharePoint view can be brought directly...
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So, you are comparing CRM software, and Microsoft Dynamics CRM Online and Salesforce.com are your two top options for online or web-based CRM software. Now, you need to determine which system would be the best application for your business. Been there...
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Microsoft announced last month that all of the Microsoft Dynamics ERP and Microsoft Dynamics CRM products are certified to run on Windows 7 and Windows Server 2008 R2. Microsoft also said on their website, “ Over the past few months, our R&D...
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Microsoft recently announced two great deals for companies to get big savings when considering Microsoft Dynamics CRM. At the TM Group, a Gold Certified Microsoft Dynamics CRM and XRM partner in Michigan , this is welcome news for our clients and prospects...
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From Joel Hatin, Dynamics Specialist, Altico Advisors Businesses today are working hard to do more with less . Can a software system really help? Microsoft Dynamics CRM delivers functionality to ease those demands. In addition to being Flexible, with...
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With so many CRM software choices available….how do you know what to choose? Here is a simple 1-2-3 checklist that gives you some guidelines when researching customer relationship management solutions. 1. Determine your business requirements – needs,...
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Microsoft Dynamics CRM is an outstanding Sales, Marketing, and Customer Support solution . Office SharePoint Server is an unrivaled collaboration, document, and information management platform . Dynamics GP is a leader in the financial and business management...
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As a Microsoft Dynamics CRM user, I am always looking for ways to use it in new ways to make my life easier. I just found out that Microsoft has been releasing FREE Accelerators for CRM – which are cool little downloads that add new functionality to Dynamics...
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Inside CRM released a comparison chart of the features of 15 of todays hottest hosted customer relationship management (CRM) software solutions. When selecting an online CRM software, it is important to not only compare their features, but their benefits...
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To some extent, marketing is guided by available technology. Before the advent of email, before the Internet and the WorldWideWeb, mail was the only vehicle for “direct” marketing. Print, radio and television were available, of course, but while your...
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What is CRM? Many of us have heard the term “CRM”, but may still have questions about what exactly it is. Customer relationship management (CRM) software is a tool used to manage all of your contacts’ and customers’ information in one place and...
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Quick, when your boss asks you how much revenue marketing has generated for your company in 2009, will you be able to easily answer the question? Or how many new leads? New opportunities? How about customer satisfaction? Can you prove it? You can with...
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