February 2010 - Posts
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We’ve previously set up a comparison between the two leading CRM software solutions, Microsoft Dynamics CRM and SalesForce.com . However, one of the greatest differences between these two CRM systems is the platform that they operate on. Microsoft Dynamics...
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JoeCRM here from PowerObjects – just a quick blog on something that has been sticking in my craw for awhile. Being with PowerObjects, a company that just implements CRM, I notice time and again that people are still buying software like they always have...
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I’m a big fan of the Olympics so I’m feeling a little tired these days. After a week+ of staying up late to catch all of the skiing, snowboarding and other activities, I’m a little bleary eyed in the morning, but it’s been worth it. As I watch the events...
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Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster. Big businesses can ‘afford’ the shock of failure. Small and medium businesses can’t. To achieve success in selecting and...
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Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole. No matter what your business or industry – you are selling the value your organization...
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As a contract research organization, Algos needed a better way to access and optimize projects and customer information, manage project lifecycles, and gain greater operational visibility to make important business decisions. PowerObjects implemented...
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Convergence (April 24-27 th in Atlanta) is the premier Microsoft Dynamics event that brings customers, partners, team members and industry experts together. So what does it have to offer someone like you, just looking at Microsoft Dynamics CRM ? To be...
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The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping toward improving governing body and auditor...
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The Microsoft Dynamics CRM 4.0 Marketing module has many amazing and easy to use features for list and campaign management. From broad canned spam controlled email blasts to highly targeted campaigns for key customers and prospect, Dynamics CRM offers...
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Do Sales and Marketing work as a team in your organization? Does Sales blame Marketing for not reaching their goals? Do you constantly hear Marketing isn’t bringing in enough qualified leads? As Marketing Manager at InterDyn Artis I have heard it all...
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With CRM 5.0 around the corner I wanted to talk briefly about some of the upcoming features that we know about so far. These are definitely things to get excited about, both for the end user experience, as well as for administrators. Lets jump right in...
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Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you,” money is spent. It may be the 10 minutes...
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It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete data oftentimes leads to poor user adoption. Missing contact...
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In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both the Dynamics CRM for Outlook client and the Salesforce.com...
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In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We also learned that I use both the Dynamics CRM for Outlook client and the Salesforce.com...
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The sales team is incorrigible! What’s the use of implementing CRM for sales force automation if the sales team will never use it? Sound familiar? Sales people are different – there’s no doubt about that – but they are compelled by the same...
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CRM has always been the domain of big business. Until now… Managing customer relationships is key to current and future success. Unfortunately, as a business grows or as more salespeople are hired, customer relationships can suffer. After all, while you...
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Every time I ask one of our Microsoft Dynamics CRM consultants what they like best about Dynamics CRM, I get a different reply. This is a good thing because it means that there’s a lot to love about Dynamics CRM . Of course, as consultants, their answers...
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Over the past couple of years, one of the most common questions we’ve been asked at Concentrix is “ What’s the best Microsoft CRM option for a small business – hosted or on-premise ?” Well, there’s no single answer. Whether you choose to deploy Microsoft...
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Less than 24 hours before a big sales meeting my boss told me he wanted me to report on our marketing statistics for the year to date. Yikes – what is an overworked, overstressed, marketing manager like me to do! Two years ago I would have been...
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With all the talk about xRM and the almost unlimited things that today’s CRM systems can do, sometimes we can lose sight of how CRM software can help us with the basics – basic sales and marketing! One of my favorite Microsoft speakers, Doug Adams, suggested...
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Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing sales — calling for better action on outstanding...
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There is much ado these days about CRM. I’ll bet you even have your “version” of this product installed. I pose the question to you – What has your CRM done for you lately? Bells and whistles are great and can make a system or product seems like the greatest...
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Summit Seed is a company whose specialty is turf grass seed that include seed mixtures designed for specific applications including residential lawns, sod producers, golf course, sports turf and low maintenance turf. They showcase their products in the...
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Written by Marcia Nita Doron, Altico Advisors If you’re the owner, president, or CEO of your company and you ask your sales manager for some key sales metrics, you want the answer to be: Can do. If you’re the sales manager at your company and the owner...
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