Browse by Tags
All Tags » CRM Software Implementation Tips ( RSS)
-
|
Properly implemented, Microsoft CRM will deliver major benefits to your organisation. It will help you manage your marketing campaigns and lead management, help prevent losing customers to your competition, and help you identify new opportunities. It...
|
-
|
What is Executive Sponsorship? Executive Sponsorship is an individual or set of individuals with high level responsibility for the success of a project. They are responsible for making decisions relating to an organization’s direction, strategy, and financial...
|
-
|
This seems to be a question many customers ask about their newly implemented Microsoft Dynamics CRM solution. There is no single magic answer to that question that fits all situations, but I hope to give a few ideas here to increase user adoption. Focus...
|
-
|
This article will explore some of the basics of getting started and understanding the Sales features with Dynamics CRM. 1. Understanding customers means understanding the difference between leads, opportunities, accounts, and contacts Leads are potential...
|
-
|
Here’s a quick question about CRM software . There’s a choice of answers to make it a bit easier. Question: If the letters ‘RM’ in ‘CRM’ stand for ‘Relationship Management’, what does the letter ‘C’ stand for? Please choose your answer from the following...
|
-
|
Due to InterDyn – Remington Consulting having a vertical focus in the health industry , we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry. One such implementation was for a customer...
|
-
|
By Earl Hunt, The Resource Group When implementing Microsoft Dynamics CRM in your organization, the real key to a successful implementation is the commitment to use the system from your Salespeople. As it turns out, this is often the most difficult group...
|
-
|
JoeCRM here from PowerObjects – just a quick blog on something that has been sticking in my craw for awhile. Being with PowerObjects, a company that just implements CRM, I notice time and again that people are still buying software like they always have...
|
-
|
Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole. No matter what your business or industry – you are selling the value your organization...
|
-
|
The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping toward improving governing body and auditor...
|
-
|
It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete data oftentimes leads to poor user adoption. Missing contact...
|
-
|
Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing sales — calling for better action on outstanding...
|
-
|
Part two of my post takes into consideration the consulting team. First and foremost, it is imperative for the project manager to set expectations with the client. Too often at the beginning of a project, clients are not presented with specifics about...
|
-
|
Early customer relationship management (CRM) technology was complex, costly and plagued by poor user adoption. Users who did deploy CRM systems reported that projects failed to achieve expected returns on investment (ROI). This post is the first part...
|
-
|
If knowing that Microsoft Dynamics CRM now boasts over 1 million users is not enough proof to convince you that Microsoft Dynamics CRM is the preferred customer relationship management solution today, then realizing all the resources you have access to...
|
-
|
Alright, you have heard that on www.Codeplex.com Microsoft has released many Accelerators for Microsoft Dynamics CRM 4.0. I have seen many posts saying that this Accelerator is easy to use and install and they are correct. However, they all seem to miss...
|
-
|
As a Dynamics CRM user I’m always looking for ways to cut corners and slice time off manual processes. For the past few years, I’ve been using Constant Contact to manage my company’s email communications. Both CRM and Constant Contact provide great feature...
|
-
|
So you know that your organization would benefit from a CRM solution – but now it’s decision time. Not only do you need to pick a solution but you also need to pick a deployment method, either hosted Software as a Service (SaaS) or on-premise...
|
-
|
In an earlier blog posting I discussed what CRM Accelerators were and highlighted a few of the free offerings from Microsoft. In this post, I want to expand upon the Notification Accelerator with a step by step guide for an end-user. As you’ll see, the...
|
-
|
Like most companies, the end of December is usually a very busy time for our employees with payroll year-ends for our clients and many customers going live. Usually we are too busy to do many blog entries, press releases or e-newsletters, but I had to...
|
-
|
One of the most widely heard comments about CRM systems is that they are supposed to be user-friendly and intuitive, but it doesn’t take long to discover that any functionality that is also friendly to your particular company can still require a formidable...
|
-
|
What? Since we’re entering the time of year when the white stuff starts to pile up, it seems appropriate to look at some of the cold realities of CRM. No two are alike (storms and flakes). At the macro level (storm) each company uses CRM for unique purposes...
|
-
|
In 1896, a growing Michigan city was making strides in the tourism industry with the founding of a convention and visitors bureau, the first organization of its kind in the world. Today, with a staff of 50, the Bureau works closely with its network of...
|
-
|
Please, don’t go to CRM Hell. It’s a very time consuming and expensive place to be. Going to CRM Hell doesn’t happen overnight; it’s a grudgingly slow, very expensive and extremely painful process. The scary part is that it is hard to notice you’re going...
|
-
|
The popularity of CRM applications has grown very rapidly in the last few years. Prior to that, CRM had a somewhat deserved reputation of not delivering on its promises – leading to over-budget, under-performing implementations. But with recent improvements...
|
More Posts Next page »
|
|
|
|
|
|
|