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CRM Software Blog
CRM Software Blog
Where software experts provide knowledge to professionals in the CRM software selection process.
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With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!
Here’s a quick question about CRM software . There’s a choice of answers to make it a bit easier. Question: If the letters ‘RM’ in ‘CRM’ stand for ‘Relationship Management’, what does the letter ‘C’ stand for? Please choose your answer from the following...
Published:
Monday, March 08, 2010, 08:08 PM
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Upcoming Release: What’s New In CRM 5?
With CRM 5.0 around the corner I wanted to talk briefly about some of the upcoming features that we know about so far. These are definitely things to get excited about, both for the end user experience, as well as for administrators. Lets jump right in...
Published:
Wednesday, February 17, 2010, 06:07 PM
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Provide Better And More Cost Effective Customer Service With eService Accelerator
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you,” money is spent. It may be the 10 minutes...
Published:
Wednesday, February 17, 2010, 05:58 PM
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Is xRM Your Next Move From Access Or Filemaker?
Application frameworks like xRM and Microsoft SharePoint can provide robust custom built applications that will meet any requirement you can provide in Access or FileMaker Pro. You will get the added value of integration with other Microsoft productivity...
Published:
Monday, January 11, 2010, 12:21 PM
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Why I Prefer Microsoft Dynamics CRM Over Salesforce
I have used Salesforce and Microsoft Dynamics CRM for several years. Which one do I prefer? I prefer Microsoft Dynamics CRM…why you may ask. I use Microsoft Outlook and Microsoft Internet Explorer every day so I am familiar with Microsoft CRM’s...
Published:
Wednesday, December 09, 2009, 03:40 PM
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4 Reasons You’re Going Straight To “CRM Hell” And How To Get Back On The Right Path
Please, don’t go to CRM Hell. It’s a very time consuming and expensive place to be. Going to CRM Hell doesn’t happen overnight; it’s a grudgingly slow, very expensive and extremely painful process. The scary part is that it is hard to notice you’re going...
Published:
Wednesday, December 09, 2009, 03:28 PM
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Reduce Your Custom Development Costs and Increase Usability With xRM
By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design. However, a lot of businesses are still asking “what exactly is xRM and how can it work for me?” By investing in xRM,...
Published:
Wednesday, November 25, 2009, 09:15 AM
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It’s November – Do You Know Where Your Marketing Dollars Are? You Do with Microsoft Dynamics CRM.
Quick, when your boss asks you how much revenue marketing has generated for your company in 2009, will you be able to easily answer the question? Or how many new leads? New opportunities? How about customer satisfaction? Can you prove it? You can with...
Published:
Monday, November 02, 2009, 08:32 AM
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