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Lately, I have been seeing more and more of SugarCRM in the marketplace. It makes sense. After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI. It’s true that SugarCRM...
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We’ve previously set up a comparison between the two leading CRM software solutions, Microsoft Dynamics CRM and SalesForce.com . However, one of the greatest differences between these two CRM systems is the platform that they operate on. Microsoft Dynamics...
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In the recent article, “ Improving Customer Experiences – Is It Still Important or is Price the Only Thing That Matters? ” author, Scott Glatstein utilizes results of a Harris Interactive Customer Experience Impact survey to counter the popular...
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In conjunction with their new pricing structure, Microsoft is currently offering 6 months of free subscriptions of Microsoft Dynamics CRM Online to any current Oracle CRM On Demand or Salesforce.com customer. We’ve already talked about why this is a great...
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If you are embarking on a CRM software selection process, it can be a daunting task. With all of the products and partners to choose from, finding a jumping off point can be a struggle. We’ve compiled a list of tips to guide you through your software...
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What is CRM? Many of us have heard the term “CRM”, but may still have questions about what exactly it is. Customer relationship management (CRM) software is a tool used to manage all of your contacts’ and customers’ information in one place and...
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