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Hi…Joe CRM here…interested in learning more about xRM (Anything Relationship Management)? Then you won’t want to miss our upcoming webinar on March 18 focused on Microsoft Dynamics xRM as a Microsoft development platform. It’s gaining traction in almost...
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Here’s a quick question about CRM software . There’s a choice of answers to make it a bit easier. Question: If the letters ‘RM’ in ‘CRM’ stand for ‘Relationship Management’, what does the letter ‘C’ stand for? Please choose your answer from the following...
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Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella – just look at all the products profiled in CRM Magazine!!...
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Due to InterDyn – Remington Consulting having a vertical focus in the health industry , we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry. One such implementation was for a customer...
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Users who need to use CRM but do not have specific ownership or roles related to the entities may have difficulty syncing them in a useful way. When the choice is only their personally owned records, a filtered list based on attributes, or all records...
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Microsoft Dynamics CRM is currently going through a very exciting transition from being considered as a CRM application in the traditional sense of customer relationship management to embracing it as a flexible and scalable platform for relationship management...
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Relationships Beyond Sales Business relationships and contact management related to sales, marketing and sales related customer service have always had a home in standard CRM packages and for the most part, the pitch for traditional CRM has focused on...
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Midsize Business Case Study Sunglasses Manufacturer Boosts Sales 29 Percent, Aids Dealer Growth with CRM Software Story at a Glance Spy Optic, a manufacturer of sunglasses and goggles, scrambled to keep up with the rapid growth in the action-sports market...
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Are you attending Microsoft Dynamics Convergence 2010 ? If you aren’t but you would like to go. Here are 4 great business reasons your boss should send you! 1. Learn how to get the most out of our Microsoft Dynamics solutions. Learn how to use the...
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Are you someone who, in the last several years, gave Microsoft Dynamics CRM a chance, only to find yourself disappointed in what it could (or couldn’t) do? If so, you are certainly not alone. Accustomed to the whiz-bang sizzle that often accompanies new...
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Like most companies, the end of December is usually a very busy time for our employees with payroll year-ends for our clients and many customers going live. Usually we are too busy to do many blog entries, press releases or e-newsletters, but I had to...
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One of the most widely heard comments about CRM systems is that they are supposed to be user-friendly and intuitive, but it doesn’t take long to discover that any functionality that is also friendly to your particular company can still require a formidable...
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Microsoft Dynamics CRM was positioned as a leader in the Gartner Magic Qudrant . The Gartner Magic Quadrant is a proprietary research tool developed by Gartner Inc . a US based research and advisory firm. This report is aimed at providing a qualitative...
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By now most people have heard of the term “xRM” and how it opens up the possibility of building any application one can design. However, a lot of businesses are still asking “what exactly is xRM and how can it work for me?” By investing in xRM,...
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xRM has been getting a lot of hype recently, but many still do not understand exactly what it is. Or maybe you have not heard the term until now? Either way, to help make it simple, xRM takes CRM (which has historically helped automate sales, service...
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Microsoft recently announced two great deals for companies to get big savings when considering Microsoft Dynamics CRM. At the TM Group, a Gold Certified Microsoft Dynamics CRM and XRM partner in Michigan , this is welcome news for our clients and prospects...
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Quick, when your boss asks you how much revenue marketing has generated for your company in 2009, will you be able to easily answer the question? Or how many new leads? New opportunities? How about customer satisfaction? Can you prove it? You can with...
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