The CRM Team Blog is mostly written by members of the Microsoft Dynamics CRM product team. Occasionally, we ask our Microsoft friends in the field, or some of our key customers/partners (like our beloved MVPs) to pitch in with their perspective.
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Today’s guest blogger is CRM MVP Joel Lindstrom , a Solutions Consultant for CustomerEffective . For high availability Microsoft Dynamics CRM deployments, it is recommended that you have additional environments for test, Dev, and QA, so you can manage...
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Our guest blogger today is CRM MVP Aaron Elder who is the Chief Technology Officer for Ascentium provides us with a post from one of his co-workers David Kohar. I have been running the latest release of Microsoft Dynamics CRM Client for Microsoft Outlook...
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The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 7 on Thursday, October 22, 2009. Once the release is available the links below will take you to the necessary information about Update Rollup 7...
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It’s been a while since I updated progress on the CRM Accelerators program! There has been a tremendous response to the releases to date and I want to outline our future directions for the program. At the time of writing this blog post we have had 62623...
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The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 6 on Thursday, August 27, 2009. Below are the links to the release and related information about the Rollup. Please see the Knowledge Base (KB) article...
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The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work...
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CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective , blogs about BI solutions. In Microsoft Dynamics CRM 4.0, when you open the Account or Contacts entity, you will see an e-mail button on the toolbar on top of the view. This button...
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Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM...
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This post will help you in getting started with Mobile Express for MS CRM 4.0. Mobile Express consists of 2 components: Mobile Console Mobile Application Mobile Console The purpose of the console is to allow users (with sufficient (e.g. System Customization...
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Some customers extensively customize their CRM installation so that CRM is optimized for their unique business scenarios. When you add a lot of fields on an entity form you might notice it’s load time increases. The performance is not hampered on “out...
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By default, an on-premise implementation of Microsoft Dynamics CRM 4.0 leverages Active Directory (Integrated Windows) Authentication to accommodate access by internal users. However, many businesses also require the ability to provide external users...
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The MS CRM E 2 team is pleased to announce the release of the version 2.0 update of the white paper Optimizing and Maintaining Microsoft Dynamics CRM 4.0 , which is available from Microsoft Downloads at https://www.microsoft.com/downloads/details.aspx...
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If you are looking for a convenient way to monitor queues, be sure to read our new article on MSDN, Monitoring Microsoft Dynamics CRM 4.0 Queues with a Windows Sidebar Gadget . It shows you how to use Windows Sidebar, also known as “gadgets...
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Customers seeking information before investing in technology often turn to Gartner, Inc., because of its detailed and methodical reviews. Among the most respected reports are its Magic Quadrants, which help buyers assess vendor strengths and weaknesses...
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The MS CRM Engineering Excellence (E 2) and Dynamics Premier Field Engineering (PFE) teams recently collaborated on a benchmark testing effort designed to measure the performance improvement associated with customizing an “out-of-the-box” implementation...
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The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 4 on Thursday, May 7, 2009. Below are the links to the release and related information about the Rollup. Please see the Knowledge Base (KB) article...
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Guest blogger and CRM MVP Donna Edwards talks about a tip to help you communicate with your customers. Are you having trouble contacting a customer to arrange a meeting, respond to a service request, or obtain some critical information to move forward...
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CRM MVP Julie Yack shares with us a tip she recently discovered. I recently installed SP2 for Office 2007 on my Vista Enterprise laptop, which includes IE8 with the install. Once I installed it I began experiencing a rather annoying behavior in CRM. I...
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We've had some great success with the Business Action World Tour events worldwide. We're now reprising that content virtually for those ISVs and developers who could not attend a physical event. Be sure to register via the links at...
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The Microsoft Dynamics CRM team is proud to announce the availability of The Microsoft Dynamics CRM Developer Toolkit. This Visual Studio 2008 plug-in radically expands on the Visual Studio tools introduced in the Microsoft Dynamics CRM 4.0 SDK. The toolkit...
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Guest blogger and CRM MVP Ross Lotharius provides Part 2 of his observations about the newly released IE 8 . Ross Lotharius is an Associate Partner and Director of Software Development for the CRM Practice of Ascentium . In my last blog post, I reviewed...
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While at Convergence three weeks ago, I had the pleasure of attending the Government 2.0 session, put on by Amir Capriles from our US Dynamics Public Sector team and David Bankston, CTO of Neighborhood America . They ran a great session talking about...
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Guest blogger and CRM MVP Ross Lotharius regales us with his first look observations about IE 8. Ross Lotharius is an Associate Partner and Director of Software Development for the CRM Practice of Ascentium . Yesterday at MIX 09, Microsoft announced the...
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Today’s guest blogger is CRM MVP Joel Lindstrom and is taken from his CustomerEffective blog post. Thanks for your insights Joel. Today, Microsoft officially released Internet Explorer 8. There are many reasons to like IE8, including improved standards...
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