Microsoft Dynamics CRM Team Blog

July 2008 - Posts

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  Microsoft Dynamics CRM 4.0 Implementation Guide update 4.2.0 is now available! I’m pleased to announce that the second update to the Microsoft Dynamics CRM 4.0 Implementation Guide is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide... Read More... Published: Wednesday, July 30, 2008, 09:33 AM Tags: Downloads, Documentation, Installation

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  Managing size of AsyncOperationBase table in CRM 4.0 The asyncoperation entity is used in CRM 4.0 to manage various system jobs by the CRM Asynchronous Processing Host (MSCRMAsyncService) windows service. Over time this table accumulates large number of records leading to large databases. This is especially... Read More... Published: Tuesday, July 29, 2008, 10:02 AM Tags: Deployment, Code, CRM Basics

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  CRM Statement of Direction and CRM Accelerators Microsoft Dynamics CRM partners and customers can look forward to a packed program of exciting releases during the second half of 2008. For full details of all of these releases you can refer to the newly released CRM statement of direction whitepaper... Read More... Published: Monday, July 28, 2008, 10:04 AM Tags: Announcement, Documentation, Accelerators

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  Publishing Microsoft CRM 4.0 through ISA Server 2006 Henning Petersen, CRM team support engineer points to a very popular post collaboration with the ISA team. Last February Yuri Diogenes from the ISA/IAG team collaborated with Henning Petersen from the CRM Team on CRM 3 through ISA Server 2006 . After... Read More... Published: Thursday, July 24, 2008, 09:32 AM Tags: Security and Permissions, ISA, SSL, Servers

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  Are You Certifiable? This month's guest blogger and CRM MVP Larry Lentz shares with us his experience with the Microsoft Certification Program. Becoming Microsoft certified is not only a good way to demonstrate to others your knowledge and grasp of Microsoft technology... Read More... Published: Wednesday, July 23, 2008, 10:30 AM Tags: MVP, Training, Certification

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  Microsoft Dynamics CRM Interviews and Screencasts Over the last six months I have been recording a number of Microsoft Dynamics CRM 4.0 Screencasts as well as shooting video of my ISV's at Convergence 2008. In the coming fiscal year I am looking forward to doing more of these as well as also screencasting... Read More... Published: Tuesday, July 22, 2008, 11:25 AM Tags: Video, ISVs, Screencasts

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  CRM 4.0 User’s Guide now available in PDF and Word As more than 4,000 of you out there have already discovered, we recently released a User’s Guide for Microsoft Dynamics CRM 4.0 . The Microsoft Dynamics CRM 4.0 User’s Guide includes all of the basic end-user information available in Help... Read More... Published: Monday, July 21, 2008, 05:28 PM Tags: Sales, Downloads, Documentation, Customization, Marketing, Help, Service

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  How it Works: SQL Server Reporting Services and Dynamics CRM At Tech-Ed Developer in Orlando a few weeks back I lead an interactive session on CRM and Business Intelligence. The session was open to any CRM and BI topic so I expected a lot of hard questions about data mining and the like but the topic of greatest... Read More... Published: Friday, July 18, 2008, 10:14 AM Tags: SQL, Reporting, Deployment

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  Developer Ramp up Kit for Microsoft Dynamics CRM 4.0 Many of our ISV partners might be familiar with the DPE Metro (formerly Ascend) early adopter training content that we used to ramp-up the partners on CRM 4.0 platform (code named "Titan"). We're now happy to announce that the materials... Read More... Published: Thursday, July 17, 2008, 11:32 AM Tags: Documentation, Video, ISVs, Developers

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  LinkedIn to Microsoft Dynamics CRM Guest blogger CRM MVP Matt Wittemann is the director of the CRM practice at Customer Connect and has been working with CRM since it was first released. Matt has a passion for helping businesses get more profitable and efficient through the effective use... Read More... Published: Wednesday, July 16, 2008, 10:11 AM Tags: Community, Extensibility and Programmability, LinkedIn.com

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  Microsoft Dynamics CRM Online Video Gallery Please see the link below to review a gallery of how-to videos using Microsoft Dynamics CRM Online. The videos include topics such as end-to-end scenario’s for Sales, Marketing, and Customer Service. There are also video’s for customizations... Read More... Published: Monday, July 14, 2008, 08:41 AM Tags: CRM Online, Video, Training

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  Microsoft Dynamics CRM E-mail Router and Exchange 2007: Keeping it Secure In the last several months, there have been increasingly greater numbers of questions from customers and partners regarding the configuration of the Dynamics CRM E-mail Router against Exchange 2007 in 'On Premise' deployments.  Specifically... Read More... Published: Friday, July 11, 2008, 06:38 AM Tags: Security and Permissions, Office Integration, Exchange

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  Top 14 Microsoft Dynamics CRM Sites and Downloads We put together this handout for the Microsoft Worldwide Partner Conference and it is something that people are finding really valuable so I thought I'd post a copy here. Whether you’re interested in an online or on-premises solution, Microsoft... Read More... Published: Wednesday, July 09, 2008, 12:47 PM Tags: Community, Documentation, Resource Center

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  Accessing a SQL Database from a Microsoft Dynamics CRM Plug-in Have you ever had the need to access data in a non-CRM SQL database from within a plug-in? Let’s say that you register a plug-in with Microsoft Dynamics CRM that will pull additional data from another SQL database in order to pre-populate a newly... Read More... Published: Tuesday, July 08, 2008, 11:20 AM Tags: Data Management, Plug-in

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  Categorizing and Displaying Reports in Different Languages Microsoft Dynamics CRM includes a number of ready-to-use business reports and provides the capability for creating custom reports. In Microsoft Dynamics CRM 3.0, you could manage the reports only by using the Microsoft Dynamics CRM Web application. In... Read More... Published: Monday, July 07, 2008, 08:03 AM Tags: Reporting, Internationalization

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  Email router configuration XML file explained Hi. Many of you have wondered what the various settings in the email router configuration file ( a.k.a Microsoft.Crm.EmailAgent.xml) are. Some of them are pretty straight forward and some are not. In this blog I will try to describe them in detail. Microsoft... Read More... Published: Wednesday, July 02, 2008, 11:29 AM Tags: Office Integration, E-mail

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  Plug-in Registration Tool 2.1 I have made some minor upgrades to the Plug-in Registration v2.0 tool that is included in the Microsoft CRM 4.0 SDK download or downloaded from Code Gallery . The following features were added for making the developer’s life easier. 1. Support for... Read More... Published: Tuesday, July 01, 2008, 08:42 AM Tags: Extensibility and Programmability