Microsoft Dynamics CRM Team Blog

The CRM Team Blog is mostly written by members of the Microsoft Dynamics CRM product team. Occasionally, we ask our Microsoft friends in the field, or some of our key customers/partners (like our beloved MVPs) to pitch in with their perspective.

Syndicated From: http://blogs.msdn.com/crm/

Microsoft Dynamics CRM is in the “Leaders” quadrant in Gartner’s 2009 Magic Quadrant for CRM Customer Service Contact Centers

Customers seeking information before investing in technology often turn to Gartner, Inc., because of its detailed and methodical reviews. Among the most respected reports are its Magic Quadrants, which help buyers assess vendor strengths and weaknesses Read More...