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Microsoft Dynamics CRM 4.0 Step by Step allows you to work at your own pace through the easy numbered steps, practice files on CD, helpful hints, and troubleshooting tips to master the fundamentals of working with the latest versions of Microsoft Dynamics...
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Over the last few months, I've presented at three conferences ( Tech Ed, IT Pro, Microsoft's internal Tech Ready ) about building software as a service solution with Microsoft Dynamics CRM. Now that all the conferences are over, I'm making...
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As part of Microsoft’s CRM strategy to deliver the “Power of Choice” to customers and partners, we offer Microsoft Dynamics CRM in a variety of subscription or ownership models: On-premise: Customers purchase the licenses and run the...
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Please see the link below to review a gallery of how-to videos using Microsoft Dynamics CRM Online. The videos include topics such as end-to-end scenario’s for Sales, Marketing, and Customer Service. There are also video’s for customizations...
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You can now get the latest from the Resource Center, whether you’re in the Navigation Pane or out on the Internet. Get tips from peers and answers from experts, learn from real-world scenarios, and get step-by-step guidance where you need it, when you...
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As many of you may already have heard or read , today Microsoft is announcing the General Availability of its hosted and managed CRM offering, Microsoft Dynamics™ CRM Online, in North America. As a member of the product marketing team, I’m proud to be...
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