Microsoft Dynamics CRM Team Blog

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• Data Management
• Service Management
• Time Zones
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• Time Zones in Microsoft Dynamics CRM 4.0

  What’s New Time zone implementation has undergone a redesign for Dynamics CRM 4.0. Time zone definitions are now stored in the database. All known rules are maintained, and allow users a “Dynamic TZ/DST” experience. Terminology Time Zone - A geographic... Published: Wednesday, May 14, 2008, 10:24 AM Tags: Feature Spotlight, Time Zones

• Bulk Record Deletion in Microsoft CRM Online

  This blog post will cover custom filter-based mass record deletion for a given entity System. In this article, I will walk you through some scenario-based examples that I hope will provide some clarity for your CRM implementation. Because there are so... Published: Thursday, April 24, 2008, 08:16 AM Tags: Data Management, Feature Spotlight

• Service Management Scheduling Unleashed

  There are many interlocking relationships in Service Scheduling that once understood and correctly implemented unleash the full power of Microsoft Dynamics CRM. Service scheduling is about identifying and implementing resources, users and equipment/facilities... Published: Wednesday, April 16, 2008, 08:11 AM Tags: Tips and Tricks, Feature Spotlight, Service Management