Microsoft Dynamics CRM Team Blog

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• Campaign
• Tips and Tricks

• Managing a telemarketing campaign

  Welcome Guy Riddle , CRM MVP, and today's guest blogger. How do we go about setting up a telemarketing campaign through Microsoft Dynamics CRM? Here is the challenge - we have acquired a list of Companies that we want our telesales team to call, but... Published: Wednesday, September 03, 2008, 07:39 AM Tags: Tips and Tricks, MVP, Workflow, Campaign

• Use Workflow To Set The Primary Contact

  Welcome Matt Wittemann , CRM MVP and today's guest blogger. He is the director of the CRM practice at Customer Connect and has been working with CRM since it was first released. Matt has a passion for helping businesses get more profitable and efficient... Published: Wednesday, June 25, 2008, 09:44 AM Tags: MVP, Workflow