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At Tech-Ed Developer in Orlando a few weeks back I lead an interactive session on CRM and Business Intelligence. The session was open to any CRM and BI topic so I expected a lot of hard questions about data mining and the like but the topic of greatest...
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Microsoft Dynamics CRM includes a number of ready-to-use business reports and provides the capability for creating custom reports. In Microsoft Dynamics CRM 3.0, you could manage the reports only by using the Microsoft Dynamics CRM Web application. In...
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You didn’t want to write code to get insight into your business? Alright, that’s fair. Check out CRM 4.0 because the CRM investment will really pay off - business users can now build their own reports with the report building wizard. Since it’s a wizard...
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