The CRM Team Blog is mostly written by members of the Microsoft Dynamics CRM product team. Occasionally, we ask our Microsoft friends in the field, or some of our key customers/partners (like our beloved MVPs) to pitch in with their perspective.
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The Microsoft Dynamics CRM Resource Center has had a makeover. It’s been completely redesigned to: Move the things users look for the most (downloads, support, and training) front and center. Highlight the different types of resources available in a way...
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John O’Donnell, one of my fav Microsoft technical evangelists, is at it again with his traveling camera. Today he talks with Erik van Hoof from http://www.CWRMobility.com who stopped by at the CRMUG Summit to show John his company’s Microsoft Dynamics...
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Import data into Microsoft Dynamics CRM Online using new Import Data Wizard Microsoft has released Microsoft Dynamics CRM Online Service Update: Nov 2009 . To assist organizations with importing data into Microsoft Dynamics CRM, a new enhanced Import...
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Today we are highlighting another of John O’Donnell’s video logs. You might remember his very popular video from last year called Microsoft Dynamics CRM 4.0 : Security with John O'Donnell . During the week of September 14th the Dynamic Communities...
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Read more… Cheers, Mark Rhodes, CRMUG Program Coordinator tweetmeme_style = 'compact';
tweetmeme_source = 'MSdynamicsCRM';...( read more ) Read More...
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A lot of people keep mentioning this fun and short CRM video on YouTube that gives you a taste what xRM can do for you and your company. So I thought I'd throw the link up here for those who haven't seen it yet. Enjoy, Matt Valentine tweetmeme_style...
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The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work...
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High 5 Sportswear manufactures and distributes team athletic apparel to more than over 4,000 customers in the United States and Canada. This video discusses their Microsoft Dynamics CRM Online implementation and the benefits that they have realized. Cheers...
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Whether you’re interested in an online or on-premises solution, Microsoft Dynamics CRM has you covered. Check out the most popular content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM...
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I wanted to share the recording link from the ' Choosing the Right Customer Relationship Management ' web cast with you. Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is...
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Need help getting started with CRM Online? The Resource Center hosts short , no frills videos to help with tasks like configuring CRM Online, adding users, importing customer data, duplicate detection, and setting up CRM for Outlook. The Resource...
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This past month, Reuben Krippner and I sat down to chat about the exciting Microsoft Dynamics CRM 4.0 accelerators from a developer’s perspective. In the below six videos, we talk about different accelerators and how customers and partners can use them...
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Microsoft Business Solutions offers a compelling story and platform, particularly for the ISV community. This platform provides key business and architectural benefits for ISVs to leverage for a wide range of highly transactional line-of-business...
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The Microsoft Certification team is looking for well-spoken Microsoft Certified Individuals (MCP & MCT)—aged 21 or older from all ethnicities and types—to appear in Microsoft Certification testimonials. Most testimonial video sessions...
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A part of the Microsoft Dynamics CRM Product Development group, the Engineering for Enterprise (E2) team is tasked with advocating for the Enterprise customer and with developing and communicating repeatable engineering solutions in support of the existing...
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Microsoft Dynamics CRM continues to be a great success in the Healthcare industry. This new landing page focusing on Dynamics CRM in Healthcare provides links to white papers and other collateral and showcases some great case studies at http://www...
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Girish Raja and I (Ben Riga) just finished up a few videos for Channel 9 to show off the superhuman … super-developer … line-of-business platform power you get when you build your solution on Dynamics CRM. There are 5 videos we put together...
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Over the last few months, I've presented at 3 conferences ( Tech Ed, IT Pro, ms internal - Tech Ready ) about building software as a service solutions with Microsoft Dynamics CRM. Now that all the conferences are over, I'm making more of this...
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Over the last six months I have been recording a number of Microsoft Dynamics CRM 4.0 Screencasts as well as shooting video of my ISV's at Convergence 2008. In the coming fiscal year I am looking forward to doing more of these as well as also screencasting...
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Many of our ISV partners might be familiar with the DPE Metro (formerly Ascend) early adopter training content that we used to ramp-up the partners on CRM 4.0 platform (code named "Titan"). We're now happy to announce that the materials...
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Please see the link below to review a gallery of how-to videos using Microsoft Dynamics CRM Online. The videos include topics such as end-to-end scenario’s for Sales, Marketing, and Customer Service. There are also video’s for customizations...
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