Microsoft Dynamics CRM Team Blog

Using Command Patterns for Integration Scenarios

2010-03-18T17:36:12Z

One of the most common IT projects for business application developers is integration solutions between multiple systems. In the CRM world it is not uncommon to see integrations to/from various application and services such as ERP systems, social networks Read More......(read more)

Top Ten Microsoft Dynamics CRM sites for 2010

2010-03-17T14:53:02Z

Check out the most popular content and community areas available to help you create the perfect experience for your business. This is usually the most popular handout we provide at conferences and now you have it without the long plane trip. Microsoft Read More......(read more)

Reassigning Records with Mobile Express

2010-03-16T15:11:48Z

CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective , blogs about Mobile Express solutions. I have found myself using Dynamics CRM Mobile Express fairly frequently lately. I’ve been away from the office and had to address cases Read More......(read more)

Importing Multiple Files using ZIP Import

2010-03-15T14:49:02Z

Microsoft Dynamics CRM Online has released November 2009 Service update . One of the key delivered features was the enhanced Import Data Wizard . You are probably already familiar with importing data into Microsoft Dynamics CRM using various file types Read More......(read more)

Create a Custom Quote, Order or Invoice Report for your Customers

2010-03-11T18:02:51Z

Guest blogger and CRM MVP Donna Edwards talks about a tip to help you customize reports and documents for your customers. Many organizations appreciate the ability to generate ‘branded’ Quotes, Orders, Invoices and other Customer related documents from Read More......(read more)

Upcoming Webinar - Learn about Microsoft's solutions for Enterprise Vertical Devices, Windows Mobile and Windows Embedded CE

2010-03-10T17:28:08Z

The Windows Embedded and Windows Mobile teams have finalized the transition of the enterprise vertical device business to Windows Embedded. Microsoft is committed to this market and with this transition will have one organization focusing on the Read More......(read more)

Nominate Your Company for WPC 2010 Partner Awards

2010-03-09T16:46:53Z

The conference gala is certainly here. The Microsoft Worldwide Partner Conference (WPC 2010) is coming to Washington, D.C. this year on July 11-15, 2010. If you are building some great solutions on Microsoft technologies, make sure you nominate your organization Read More......(read more)

Top Ten Reasons to go to Convergence this Year

2010-03-08T17:29:46Z

I was thinking about this over the weekend and decided to share some of my ideas and insights with you. So here is my top ten list of reasons to attend Convergence 2010 : 10 – Atlanta is a cool place to visit. 9 – Southern food/hospitality can’t be beat Read More......(read more)

Get Ready for Convergence 2010

2010-03-05T19:04:19Z

Convergence 2010 , the premier Microsoft Dynamics conference is here shortly (April 24-27) and this year the event is organized a little differently, beginning on a weekend and with a virtual partner day. If you are thinking about attending Convergence Read More......(read more)

CRM Online Signup: Adding User Names

2010-03-04T21:03:02Z

We recently discovered that in the current CRM Online signup there were cases where our default scenario did not work as planned. When the user enters his/her Windows Live ID (WLID), the first name and last name of the signup account for the new organization Read More......(read more)

Microsoft Dynamics CRM Partners with Deutsche Post in Germany

2010-03-02T15:29:09Z

If you read German you may have caught some exciting news coming from Bonn, Germany and directly from CeBIT (Hanover). Microsoft and Deutsche Post announced a strategic marketing partnership for hosted CRM services that enables businesses to access Read More......(read more)

Working with System Views and Related Entities

2010-03-01T18:07:19Z

Views allows you to display data in Microsoft Dynamics CRM in a customized manner, designed for the way you work. Creating them is easy and only requires a few clicks. The types of views include system and personal. Each entity has different system views Read More......(read more)

Using CRM workflow to overcome laziness, I mean, become more efficient

2010-02-26T18:24:22Z

CRM MVP Mitch Milam returns as our guest blogger today to talk about one of the most power features of CRM. You can read more from Mitch on his blog . CRM workflow can be used for all sorts of interesting things and can sometimes help you do your job Read More......(read more)

TechNet 2.0 Rollout

2010-02-24T17:00:01Z

I’ve been following Keith Combs’ Blahg , Ramblings from another nerd on the grid , and especially the posts about the rollout of the all-new TechNet 2.0. The first in the on-going series is TechNet 2.0 Is Coming – Join the Conversation . Here’s an excerpt Read More......(read more)

Professional Community Resources- find ‘em here

2010-02-23T15:50:12Z

CRM MVP and guest blogger Julie Yack shares her list of GO-TO resources for the professional. You can read more from Julie at her blog . It took me a long time to realize how much I love learning and love helping others learn as well. I’ve brought that Read More......(read more)

The Microsoft Dynamics CRM “Always On” solution from CA

2010-02-22T18:15:41Z

John "O’Donnell shares an opportunity for Microsoft Partners. Simple outages planned or unplanned can significantly damage business productivity. Data loss and downtime translate directly into lost sales and diminished service and support Read More......(read more)

Update Rollup 9 for Microsoft Dynamics CRM 4.0

2010-02-19T16:34:55Z

The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 9 on Thursday, February 11, 2010. The links below will take you to the necessary information about Update Rollup 9. Microsoft Download Center: http Read More......(read more)

Push and Pull Marketing, CRM and Social Networking

2010-02-18T15:18:53Z

Today's guest blogger is CRM MVP Leon Tribe who is a Microsoft Dynamics CRM consultant based in Sydney, Australia. You can read more by him at his blog Leon’s CRM Musings . In this article I will attempt to explain why traditional CRM systems only Read More......(read more)

MVP Global Summit day 1 for a newbie

2010-02-17T19:34:51Z

CRM MVP Julie Yack shares with some observations from her first attendance to the Microsoft MVP Global Summit . Today was the first official day of the annual MVP Global Summit, a coming together of professionals from loads of disciplines, from nearly Read More......(read more)

Microsoft Security Essentials – Six Months Later

2010-02-16T17:58:18Z

I blogged this here in October: We all know folks who won’t spring for anti-virus and malware software. For these kind of friends and family point to this from the Washington Post last year: “ Microsoft 's free new anti-virus product is earning decent Read More......(read more)

“CRM at the Speed of Light” – Paul Greenberg

2010-02-15T19:42:33Z

"I have a saying that one always overestimates what can be done in one year and underestimates what can be done in ten years. We see this over and over..." Paul Greenberg in " CRM at the Speed of Light , 4th Edition". So begins my Read More......(read more)

Microsoft Dynamics CRM: Bulk Email with Merge Fields and Pics

2010-02-10T16:42:57Z

Today’s guest blogger, CRM MVP Frank Lee , provides tips and tricks for bulk emailing with pictures that he found to be very useful. A common CRM task during Holiday Seasons is to send out personalized Email greetings with images to customers. Read More......(read more)

Nuts & Bolts: Outlook Synchronization in Microsoft Dynamics CRM 4.0

2010-02-09T16:48:09Z

The CRM E 2 team is pleased to announce the release of the Nuts and Bolts article Outlook Synchronization in Microsoft Dynamics CRM 4.0 , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details Read More......(read more)

Integrating Microsoft Dynamics CRM via App Fabric

2010-02-08T17:49:43Z

I am excited about the Microsoft’s Azure initiative. App Fabric is a part of Window Azure platform and as indicated at http://www.microsoft.com/windowsazure , makes it simpler to connect cloud and on-premise applications. It also simplifies the on-premise Read More......(read more)

Importing Data from Salesforce.com to Microsoft CRM Online - Part 3

2010-02-05T18:11:31Z

Welcome back!! I hope you are enjoying the powerful and easy to use Microsoft CRM in your day to day activities. This post is the last in series of the Importing data from Salesforce.com – Part 1 and Importing data from Salesforce.com – Part 2 blogs. Read More......(read more)