Microsoft Dynamics CRM Team Blog

New Release of CRM SDK, V4.0.6

Microsoft Dynamics CRM Team Blog — Fri, 05 Sep 2008 16:41:32 GMT

Announcing the sixth update to the Microsoft Dynamics CRM 4.0 SDK. You can download it here or read it online at the CRM Developer Center . What’s New in this Release? Updates include: E-mail Provider documentation – Have you wanted to know...(read more)

Support for Windows Server 2003 Hyper-V

Microsoft Dynamics CRM Team Blog — Thu, 04 Sep 2008 21:41:25 GMT

The Microsoft Dynamics CRM Engineering for the Enterprise team has released Support for Microsoft Dynamics CRM 4.0 on a computer that is running Microsoft Windows Server 2008 Hyper-V . In summary, this KB article (957054) states that "Microsoft Dynamics...(read more)

Managing a telemarketing campaign

Microsoft Dynamics CRM Team Blog — Wed, 03 Sep 2008 14:39:46 GMT

Welcome Guy Riddle , CRM MVP, and today's guest blogger. How do we go about setting up a telemarketing campaign through Microsoft Dynamics CRM? Here is the challenge - we have acquired a list of Companies that we want our telesales team to call, but...(read more)

Data Migration Manager Tips and Tricks

Microsoft Dynamics CRM Team Blog — Tue, 02 Sep 2008 15:01:49 GMT

Here is a write-up to help Data migration Manager (DMM) users who are looking for tips and tricks to improve their experience with DMM. Boost Data Migration Manger’s (DMM) Performance 1. All the machines in the system must be in the same time zone...(read more)

Microsoft Word Proposal for Microsoft Dynamics CRM Online

Microsoft Dynamics CRM Team Blog — Wed, 27 Aug 2008 15:36:07 GMT

Over the last few months, I've presented at three conferences ( Tech Ed, IT Pro, Microsoft's internal Tech Ready ) about building software as a service solution with Microsoft Dynamics CRM. Now that all the conferences are over, I'm making...(read more)

CRM Accelerators – Part IV – Enterprise Search Accelerator

Microsoft Dynamics CRM Team Blog — Tue, 26 Aug 2008 15:13:59 GMT

Last week we introduced the Event Management Accelerator which is part of the CRM Accelerators for Microsoft Dynamics CRM customers and partners to be released in the next few months, each week we will unveil more details of each accelerator. In this...(read more)

Thoughts on Forms

Microsoft Dynamics CRM Team Blog — Mon, 25 Aug 2008 16:09:18 GMT

Forms, forms, forms… It’s amazing how much manual data entry we still have to do in what is supposed to be an increasingly automated world. For a data-intensive application like CRM, the way the application presents and requests data...(read more)

Professional Developers Conference 2008

Microsoft Dynamics CRM Team Blog — Mon, 25 Aug 2008 14:54:07 GMT

Is it too early to start talking about what is looking to be a really good PDC ? The keynotes and events scheduled will be very interesting and venue compelling. Here's some cherry-picking from my viewpoint. Chris Anderson and Don Box will be delivering...(read more)

Client Extensions and Scripting Samples in the SDK Part 2

Microsoft Dynamics CRM Team Blog — Fri, 22 Aug 2008 16:04:54 GMT

Continuing from my previous blog post Client Extensions and Scripting Samples in the SDK Part 1 , I will continue to point out a few of the samples for client extensions and scripting that have been added to the SDK. In Part 1 I covered the following...(read more)

Offline and Online Synchronization in Microsoft Dynamics CRM

Microsoft Dynamics CRM Team Blog — Thu, 21 Aug 2008 15:20:44 GMT

We are pleased to announce the release of the first Nuts and Bolts article Offline and Online Synchronization in Microsoft Dynamics CRM , which is designed to: Provide answers to FAQ Offer multiple levels of complementary information to support a broader...(read more)

Making Sense of Server Roles

Microsoft Dynamics CRM Team Blog — Wed, 20 Aug 2008 17:15:52 GMT

Our Guest Star series continues with Matt Parks , one of our first CRM MVPs and a key figure in the CRM community . One of the many things that was introduced with Dynamics CRM 4.0 is the concept of server roles. Available only with the Enterprise...(read more)

CRM Accelerators – Part III – Event Management Accelerator

Microsoft Dynamics CRM Team Blog — Tue, 19 Aug 2008 17:09:48 GMT

Last week we introduced the eService Accelerator which is part of the CRM Accelerators for Microsoft Dynamics CRM customers and partners to be released in the next few months, each week we will unveil more details of each accelerator. In this article...(read more)

The Dynamics Duo… Dynamics Super Heroes?

Microsoft Dynamics CRM Team Blog — Mon, 18 Aug 2008 14:59:46 GMT

Girish Raja and I (Ben Riga) just finished up a few videos for Channel 9 to show off the superhuman … super-developer … line-of-business platform power you get when you build your solution on Dynamics CRM. There are 5 videos we put together...(read more)

Microsoft Dynamics CRM On-Premise and On-Demand: What’s the Difference?

Microsoft Dynamics CRM Team Blog — Fri, 15 Aug 2008 15:41:39 GMT

As part of Microsoft’s CRM strategy to deliver the “Power of Choice” to customers and partners, we offer Microsoft Dynamics CRM in a variety of subscription or ownership models: On-premise: Customers purchase the licenses and run the...(read more)

CRM User Group (CRMUG) Summit 2008

Microsoft Dynamics CRM Team Blog — Thu, 14 Aug 2008 16:59:27 GMT

This just in from guest blogger Mark Rhodes , of the Dynamics CRM User Group (CRMUG). Meet other Microsoft Dynamics CRM user veterans, Microsoft Support resources, and other product specialists at the first CRM User Group Summit , September 22nd...(read more)

New Microsoft Dynamics CRM Developer Book

Microsoft Dynamics CRM Team Blog — Wed, 13 Aug 2008 16:50:44 GMT

Guest blogger CRM MVP David Yack talks about what he has been doing in his spare time. :o) In my spare time (ha!) for the last year I have been working on writing a book targeted to developing applications on CRM 4.0. Originally, the book...(read more)

CRM Accelerators – Part II – eService Accelerator

Microsoft Dynamics CRM Team Blog — Tue, 12 Aug 2008 16:18:58 GMT

Last week we introduced the Analytics Accelerator which is part of the CRM Accelerators for Microsoft Dynamics CRM customers and partners to be released in the next few months, each week we will unveil more details of each accelerator. In this article...(read more)

MS Word Proposal for CRM Online

Microsoft Dynamics CRM Team Blog — Mon, 11 Aug 2008 20:35:20 GMT

Over the last few months, I've presented at 3 conferences ( Tech Ed, IT Pro, ms internal - Tech Ready ) about building software as a service solutions with Microsoft Dynamics CRM. Now that all the conferences are over, I'm making more of this...(read more)

Client Extensions and Scripting Samples in the SDK Part 1

Microsoft Dynamics CRM Team Blog — Fri, 08 Aug 2008 17:23:08 GMT

I want to call attention to some of the client extension and scripting samples included in the SDK. There are a number of new capabilities and samples sprinkled throughout documentation. People who have been working with Microsoft CRM for a long time...(read more)

Integrate SharePoint with Microsoft Dynamics CRM

Microsoft Dynamics CRM Team Blog — Thu, 07 Aug 2008 14:07:55 GMT

David Abraham from Chorus IT brought to our attention a very informative article on their website about how to integrate Microsoft CRM with SharePoint. They have also provided download links to a visual studio project file giving the source code away...(read more)

CRM4 Outlook Client – Issues and Fixes

Microsoft Dynamics CRM Team Blog — Wed, 06 Aug 2008 17:50:03 GMT

The picture above is the first “computer bug” found in 1945. As a piece of techno-folklore, this was a literal bug! In the past several months since the release of the CRM 4.0, we’ve had the usual stream of customer issues come in through...(read more)

CRM Accelerators – Part I – Analytics Accelerator

Microsoft Dynamics CRM Team Blog — Tue, 05 Aug 2008 17:08:13 GMT

Last week we introduced the CRM Accelerators program for Microsoft Dynamics CRM customers and partners, each week we will unveil more details of each accelerator. In this article we feature the Analytics Accelerator. Analytics Accelerator – Due...(read more)

Microsoft Seeks Beta Testers For Internet Explorer 8

Microsoft Dynamics CRM Team Blog — Mon, 04 Aug 2008 15:50:11 GMT

Here's your chance to test Internet Explorer version 8. As reported in InformationWeek : Microsoft is widening the testing program for the forthcoming Internet Explorer 8 and is actively seeking the public's help in putting the browser through...(read more)

Microsoft Dynamics CRM URLs

Microsoft Dynamics CRM Team Blog — Fri, 01 Aug 2008 15:48:57 GMT

CRM 4.0 introduced many changes to the way URLs need to be constructed. In MSCRM 3.0 and earlier, you could simply access a page by using a URL such as http://<crmserver:port>/default.aspx The introduction of multi-tenancy and CRM Online/IFD deployments...(read more)

Microsoft Dynamics CRM 4.0 Implementation Guide update 4.2.0 is now available!

Microsoft Dynamics CRM Team Blog — Wed, 30 Jul 2008 16:33:56 GMT

I’m pleased to announce that the second update to the Microsoft Dynamics CRM 4.0 Implementation Guide is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide...(read more)