Inside Microsoft CRM

What do you find Essential?

By Chris Bucholtz

 

We’ve quietly been posting a bunch of what we like to call “Essential Guides” on Inside CRM – the Essential Guide to Hosted Vs. On Premise the Essential Guide to a Successful CRM Roll-out and the Essential Guide to Beating Stress in the Call Center being the first three. We have others planned; the idea is to take one important topic and lay out the basic, need-to-know information. My question to you, as we start the long weekend, is this: on what subjects do you need an Essential Guide? There are a virtually endless variety of topics we could explore (and more of these guides are in the works), but I’d like to know what your priorities are and how Inside CRM could help you come to grips with a particularly knotty subject (not a naughty subject – there are many other sites on the web for that). Let me know by leaving a comment.  

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