InsideCRM

February 2009 - Posts

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  Taking sales messaging to the next (C-) level By Chris Bucholtz We like Webinars here – we do them often with our partners, rounding up some terrific talent from around the world of CRM. Last Thursday, we did a round-table discussion with Brent Leary, Ted Grossman and Erica Rullifson on the topic... Read More... Published: Monday, February 23, 2009, 02:26 PM Tags: CRM Info

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  Market2Lead’s entry in the interface race By Chris Bucholtz I’ve been covering technology long enough to see some distinct patterns in software. First, a problem is identified and the IT guys develop a solution to it which presents itself in an IT-centric way – it tackles the problem, but only... Read More... Published: Thursday, February 19, 2009, 03:18 PM Tags: CRM Info

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  Webinar: Recession Survival Strategies Read More... Published: Tuesday, February 17, 2009, 03:36 PM

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  How Recession-Proof Is CRM? Read More... Published: Tuesday, February 17, 2009, 11:30 AM

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  Cakebread: Xactly, where he wants to be Xactly is a busy company – so busy it makes it hard to write about them in a timely fashion sometimes. Three weeks ago, the company held its partners meeting; two weeks ago, it announced that it had acquired Centive , the other major player in the SaaS... Read More... Published: Wednesday, February 11, 2009, 02:05 PM Tags: CRM Info

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  Flypaper sticks Flash to lead generation By Chris Bucholtz I’m generally averse to making predictions (leaving it instead to smart people like Paul Greenberg and Dionne Hinchcliffe ), but here’s one I’m willing to take a stab at: Lead generation is going to experience some major changes in the... Read More... Published: Tuesday, February 10, 2009, 04:10 PM Tags: CRM Info

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  Why Mobile CRM Is Vital in a Recession Read More... Published: Tuesday, February 10, 2009, 11:40 AM

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  StreetSmarts aims to spread sales smarts around By Chris Bucholtz There’s a saying I heard frequently in the Navy: “We’ve been asked to do more with less so many times that they now expect us to do everything with nothing.” Sales managers probably understand the sentiment behind that turn of phrase... Read More... Published: Monday, February 09, 2009, 11:37 AM Tags: CRM Info

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  Salesforce.com sheds three execs Josh Weinberger was the first CRM-focused voice with news of the resignation of Steve Cakebread, Salesforce.com’s President and Chief Strategy Officer, and the layoff of Gary Hanna, the executive vice president of enterprise sales, and the possible... Read More... Published: Friday, February 06, 2009, 12:05 PM Tags: CRM Info

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  Jigsaw and the challenge of change By Chris Bucholtz One of the cornerstones of CRM is capturing and collating contact information, and especially information on leads. The construction of contact lists commands a lot of attention and a lot of money, and companies see these lists as part... Read More... Published: Thursday, February 05, 2009, 03:50 PM Tags: CRM Info

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  4G Technology, 1G Service Read More... Published: Wednesday, February 04, 2009, 03:18 PM

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  SugarCON: Placing open source CRM in a value context By Chris Bucholtz The developer part of SugarCON 2009 wrapped up today in San Francisco (it closes for SugarCRM partners Friday), and it was a show I hated to see end. Not only was it three times the size of last year’s event in terms of size, it had... Read More... Published: Wednesday, February 04, 2009, 03:16 PM Tags: CRM Info

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  How Fortune’s flawed formula threatens loyalty By Chris Bucholtz Every year Fortune Magazine publishes a list of the best in companies in America to work for – this year’s list can be found here . Often, these companies are in the high-technology sector, but until recently you didn’t see many CRM... Read More... Published: Monday, February 02, 2009, 10:41 AM Tags: CRM Info