customer relationship mgt - Energized Accounting

Energized Accounting

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It's MY Data, dammit!

The story you are about to read is true. The names have been changed to protect the innocent. It was Tuesday, July 8, a smoggy day in the metropolis. My name is Joe Friday, and I implement business systems. Normally accountants are quiet, orderly people...

Published: Saturday, July 12, 2008, 06:50 AM

Customer Relationships - Wide AND Deep

Customer Relationship Management (CRM) software makes it easy to view customers as statistics. "How many calls have you made?" "How many answers to our email blast did we get?" Similarly, sales management software encourages pipeline...

Published: Saturday, June 21, 2008, 07:26 AM

Tags: customer relationship mgt, CRM

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