The changes within IT organizations over the next five years will be significant, and smart executives are already anticipating a major shift in strategic emphasis.

I am making my predictions about the most important changes based on having attended a few Microsoft Dynamics GP Sales seminars in the past couple of months, as well as compiling experiences from some of my customers who attended Convergence.

Overall, the days of building and maintaining systems and technology will give way to the days of applying technology to solve key business problems - the real purpose of Information Technology. Microsoft officials, at Convergence and other gatherings, have been placing a great deal of effort on delivering the enterprise wide collaboration...

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