By Chris Bucholtz

Here’s the difference between most people’s take on Web 2.0 and Paul Greenberg’s take on it: most people can tell you about the dots, while Paul connects them.

That’s not to say that the subject is as simple as a dot-to-dot puzzle – it’s a long way from simple. It’s pretty confusing, actually. If you want to gain a little clarity on the subject, you might just listen to this webinar coming up on June 3 , hosted by RWD. It’ll be your chance to hear a CRM expert talk about his favorite aspect of CRM – and it could clarify a lot of things about Web 2.0 and what it means to you.