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November 2008 - Posts

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    How to Build Customer Loyalty Simply By Making & Keeping Credible Promises to the Marketplace

    By: Scott Glatstein It is no wonder that very few companies enjoy customer loyalty nowadays. Consumers are skeptical of company promises. A “new” product is not really “new.” A great looking item on an...
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    Published: Tuesday, November 04, 2008, 09:52 AM
    Tags: pillars of the promise, record-breaking profits, customer loyalty, Scott Glatstein, consumer expectations

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