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November 2008 - Posts
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How to Build Customer Loyalty Simply By Making & Keeping Credible Promises to the Marketplace
By: Scott Glatstein It is no wonder that very few companies enjoy customer loyalty nowadays. Consumers are skeptical of company promises. A “new” product is not really “new.” A great looking item on an...
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Published:
Tuesday, November 04, 2008, 09:52 AM
Tags:
pillars of the promise
,
record-breaking profits
,
customer loyalty
,
Scott Glatstein
,
consumer expectations
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