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Despite the economic slowdown, some Microsoft partners and other companies experienced significant growth last year, thanks in part to Microsoft Dynamics products. For example, Chicago-based Sonoma Partners, a reseller and customizer of Microsoft Dynamics...
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Every business attempting to filter through the litany of features, functions and customizations in a various CRM solution will eventually parse come back to the question: "Which is best for us?" When deciding between two of the frequent competitors...
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A new partnership agreement intended to incorporate Microsoft Dynamics CRM into Deutsche Post's business offerings signals an expanding push by Microsoft into the enterprise class arena. Microsoft and Deutsche Post last week announced "a strategic...
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Ipreo , a provider of market intelligence and productivity solutions to financial services companies, has launched BD For Dynamics, a product that integrates its Bigdough institutional data and prospecting tools with Microsoft Dynamics CRM. BD For Dynamics...
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How to Create Bulk Email with Merge Fields and Pics: On the Microsoft Dynamics CRM Team Blog , CRM MVP Frank Lee provides instructions with tips and tricks for bulk emailing with pictures : "A common CRM task during Holiday Seasons is to send out...
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Users of Microsoft Dynamics CRM can expect an expanding push by the CRM team into the arena of social media like Twitter, Facebook, and LinkedIn. Microsoft released its first effort, an accelerator that searches Twitter for posts that help companies learn...
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Microsoft Dynamics CRM is a wonderful application, but occasionally, Dynamics CRM projects fail. In my experience, there are three primary causes for a CRM implementation to fail: 1. Inappropriate requirements. The key to Dynamics CRM implementation success...
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Two software vendors are partnering with Microsoft to produce billing packages built on Dynamics CRM. Convergys Corp ., a Cincinnati company, said it is launching the first pre-integrated and pre-configured billing and customer care platform to rapidly...
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International Enhancements for Global Ease in GP: The Dynamics GP Blogster , Mariano Gomez, provides a great post describing four significant enhancements for the international community . Gomez details the benefits of VAT Daybook, Fixed Assets Enhancements...
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The CRM User Group is the most recently formed of the four Microsoft Dynamics user groups (the others are for Dynamics AX, GP, and NAV), but now in its second year it has an aggressive lineup of activities for 2010. Mark Rhodes, the CRMUG program coordinator...
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The trend by ISVs to come up with new XRM product releases based on Microsoft Dynamics CRM continues to expand. Here are two new examples. FRM Solutions is a new software application developed to meet franchisors' business needs for franchise sales...
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On January 27 th , Avanade announced the launch of Avanade Online Services (AOS), a new business focused on SaaS offerings. Avanade's first AOS offering is a hosted version of Microsoft Dynamics CRM that includes additional pre-configured functionality...
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Bandwidth Testing Using Dynamics CRM Performance Toolkit: The Microsoft Dynamics CRM Team blog provides step-by-step instructions on setup and testing bandwidth utilization with the CRM Performance toolkit (available for download in http://crmperftoolkit...
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On January 20 th , CWR Mobility , an ISV specializing in vertical solutions, add-on products, enhancements and development tools built on the Microsoft Dynamics CRM platform, announced the release a new version (4.2) of their flagship product, CWR Mobile...
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With an endorsement from Microsoft, a Slovakian supplier of advanced developer components and tools for mobile devices, released a developer platform that assists in the development of mobile applications that are used as extensions to Microsoft Dynamics...
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In an effort to differentiate itself from its competitors, Minneapolis-based PowerObjects , has launched a program that allows a customer to name the price it wants to pay for a hosted Microsoft Dynamics CRM solution. With the "Name Your Price"...
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No, this is not the Chris Tucker and Jackie Chan movie, where every bad guy gets his butt kicked, while the stars get to solve the crime in a humorous way... hmm... I take that back! This time we did get to solve the crime, but why the title of the article...
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Two days before 2009 calendars become obsolete, the AX User Group , or AXUG, held an online year in review to encapsulate 2009's most noteworthy moments and planned endeavors for 2010. "[The upcoming year] will bring significant expansions for...
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How to Use the Microsoft Translator Inside Microsoft Dynamics CRM v4: The Microsoft Dynamics CRM Team Blog provides a helpful post with the steps required to include the Microsoft Translator custom button on a form, how to call the service and how to...
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Customer Relationship Management, or "CRM" as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella. The watered down "CRM" category is comfortably...
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In my career, I have witnessed many developments and releases of Microsoft products. Everybody knows or should know that Microsoft's products are good, but the marketing campaigns are excellent, at least most of them. The current release of Microsoft...
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Parature , a provider of customer service and customer care software systems has received a vote of confidence from Microsoft in their announcement of a new integration between ParaConnect, Parature's on-demand solution suite, and Microsoft Dynamics...
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Whoever said "information is power" was probably ahead of his time. This old adage is more relevant today than ever before for the Microsoft Dynamics CRM community. There seems to be a mini trend developing that might lead many Dynamics CRM...
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Tenrox , a provider of project workforce management applications using Microsoft Dynamics CRM, GP, and NAV, announced that it now has a user base of more than 100,000 worldwide. Tenrox said it surpassed the milestone with the recent addition of customers...
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At last week's PDC09 , Microsoft officials unveiled more details on xRM capability updates in CRM "5", the next major release of Microsoft Dynamics CRM due in the second half of 2010. The enhancements include streamlining the development...
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