MSDynamicsWorld.com CRM News

Browse by Tags

• Customer Relationship Mgmt
• Customer Service
• Dynamics CRM
• EDI
• Microsoft Office
• Microsoft Servers
• microsoft translator
• SaaS
• Sales & Marketing
• Sales & Operations Planning
• Sales Order Processing
• salesforce
• xRM

• Prospects Explore Features, Perceptions in Choosing Between Microsoft Dynamics CRM and Salesforce.com

  Every business attempting to filter through the litany of features, functions and customizations in a various CRM solution will eventually parse come back to the question: "Which is best for us?" When deciding between two of the frequent competitors... Published: Saturday, March 13, 2010, 01:42 PM Tags: SaaS, Sales & Marketing, EDI, Microsoft Servers, Customer Relationship Mgmt, Customer Service, Dynamics CRM, salesforce, xRM, Microsoft Office, Microsoft Outlook

• From the CRM Blogs: Using the Microsoft Translator in CRM; Sharing Records; Synchronizing Contacts with Outlook Client; “Quick Create” of CRM Records

  How to Use the Microsoft Translator Inside Microsoft Dynamics CRM v4: The Microsoft Dynamics CRM Team Blog provides a helpful post with the steps required to include the Microsoft Translator custom button on a form, how to call the service and how to... Published: Wednesday, December 30, 2009, 06:01 PM Tags: microsoft translator, Customer Relationship Mgmt, Dynamics CRM, Microsoft Outlook

• The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com

  Microsoft has made much of its price advantage over Salesforce.com. But there are obviously other considerations besides price, and Robert Kuhlman of AdvancedSPS describes two of them in a recent article . He recalls that as sales VP for a direct marketing... Published: Monday, November 16, 2009, 10:33 AM Tags: Sales & Marketing, Sales & Operations Planning, Customer Relationship Mgmt, Customer Service, Dynamics CRM, Sales Order Processing, Microsoft Office, Microsoft Outlook

• A Sneak Preview of Microsoft Dynamics CRM 5.0: More Social Networking, Charts, Customer Service Capabilities

  Microsoft Dynamics CRM 5.0 will emphasize social networking, a new Windows-like interfact, and new capabilities for charts and drilling down, and improved customer service capabilities. That was the word from a preview presented at the CRM User Group... Published: Thursday, September 17, 2009, 12:31 PM Tags: Sales & Marketing, Sales & Operations Planning, Microsoft Servers, Customer Relationship Mgmt, Dynamics CRM, Sales Order Processing, Microsoft Outlook