MSDynamicsWorld.com Latest CRM News

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  Microsoft's Dynamics CRM Philosophy Precludes Special Integration With Other Dynamics ERP Applications In Interview, Dynamics CRM's Brad Wilson Explains "Hands Off" Approach Read More... Published: Thursday, November 20, 2008, 02:25 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Customer Service, Convergence, Copenhagen 2008, Dynamics CRM Online

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  A Preview of Convergence Copenhagen 2008: Promoting Microsoft Dynamics Under an Economic Dark Cloud Dynamics Microsoft Dynamics AX, CRM, and NAV Take Marketing Orientation Read More... Published: Tuesday, November 18, 2008, 06:42 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Dynamics GP, BI & Reporting, Sales & Marketing, SharePoint Server, Windows Mobile, Microsoft Office, Mobile Applications

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  From the Blogs: Dynamics AX As a "True Platform"; NAV 2009 a "Revolutionary" Change; New GP Demo Site; Securely Publishing CRM 4.0 Coverage of Dynamics AX, GP, NAV, CRM Read More... Published: Friday, November 14, 2008, 08:00 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Dynamics GP, Expense Management, Financial Management, BI & Reporting, Supply Chain Management, Accounting, Warehouse Management

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  Microsoft Moves Aggressively to Ease Recession's Effects on Dynamics Products, Via 0 Percent Financing Up to $1 Million Credit Available to New Customers of All Dynamics Products Read More... Published: Thursday, November 13, 2008, 02:08 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics SL, Dynamics NAV, Dynamics AX, Dynamics GP

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  From the Blogs: Dynamics AX Webcast; Partnering with Dynamics CRM; Windows Services Connector; Basic SQL for NAV A Roundup of Education and Training Options Read More... Published: Thursday, November 06, 2008, 04:36 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Expense Management, Financial Management, BI & Reporting, Sales & Marketing, SQL Server, Inventory Management, Accounting

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  New Microsoft Program for Early-Stage Companies Includes Major Role for Dynamics CRM BizSpark Program Seeks Fast Growers to Use Microsoft Platform Read More... Published: Thursday, November 06, 2008, 03:31 AM Tags: Dynamics CRM, Customer Relationship Mgmt, SharePoint Server, Microsoft Servers, SQL Server, BizTalk Server, startups, Software, BizSpark

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  From the Blogs: Table Import in GP; Azure and CRM; Developer Tips for Dynamics AX Improving Functionality in Overlooked Areas Read More... Published: Wednesday, October 29, 2008, 12:21 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics AX, Dynamics GP, Data Management, BI & Reporting, SharePoint Server

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  From the Blogs: Security Settings, Service Pack 3 for Dynamics GP; SQL 2008 + DAX 2009; Accessibility and CRM News About Microsoft Dynamics GP, AX, and CRM Read More... Published: Thursday, October 23, 2008, 06:53 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics AX, Dynamics GP, Financial Management, SQL Server, Accounting

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  Difficult Economic Times Offer Both Microsoft Dynamics CRM Users and Partners the Opportunity to Become More Strategic Users Increasingly Seek Highly Specialized Partners Read More... Published: Thursday, October 16, 2008, 04:44 PM Tags: Dynamics CRM, Customer Relationship Mgmt

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  From the Blogs: CRM 4.0 BizTalk Adapter; Customer Reference Program in CRM 4.0; Reporting in NAV2009; GP for Inventory Valuation Reports on Microsoft Dynamics CRM, GP, and NAV Read More... Published: Sunday, October 12, 2008, 08:28 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics GP, Customer Service, Expense Management, Financial Management, BizTalk Server, Inventory Management

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  Improving Customer Service: How One Company Used Microsoft Dynamics CRM to Increase Its “Touch” Points A Case Study from the CRMUG Summit 2008 Read More... Published: Thursday, October 09, 2008, 10:43 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Customer Service, Data Management, Sales & Marketing, Life Sciences, Healthcare

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  From the Blogs: New CRM 4.0 SDK Update; Sales Methodologies Accelerator for CRM; Dynamics GP 10 Webcasts; NAV 2009 Update Links New Resources for Users of Microsoft Dynamics CRM, NAV, and GP Read More... Published: Monday, October 06, 2008, 04:34 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics GP, Customer Service, BI & Reporting, Project Management, Business Performance Mgmt, Business Process Mgmt

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  Integrating Dynamics Applications: Five Ways to Smooth Potential Organizational Conflict Data Ownership, Flow, and Security Are Key Issues Read More... Published: Sunday, October 05, 2008, 01:00 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Dynamics GP, Business Performance Mgmt, Collaborative Workspaces, Business Process Mgmt

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  How Viable an Alternative Is Microsoft Dynamics AX 2009’s CRM? Microsoft Assessing Whether to Offer CRM “Connector” Read More... Published: Sunday, September 28, 2008, 05:05 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics AX, Customer Service, BI & Reporting, Sales & Marketing

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  Microsoft’s Hal Howard Assesses Varying Needs of Dynamics NAV and AX User Bases Executive Discusses Mobile Solutions, Live Mesh, Virtualization and Other Dynamics ERP Plans Read More... Published: Tuesday, September 23, 2008, 12:57 PM Tags: Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Customer Service, Expense Management, Financial Management, BI & Reporting, Sales & Marketing, SharePoint Server, Windows Mobile, Business Performance Mgmt

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  Microsoft Mobility Solutions With Dynamics NAV Is Strong on Integration but Limited on Standard Features Attendees at NAVUG Forum Get Demos of Mobile Sales for NAV Read More... Published: Sunday, September 21, 2008, 06:59 PM Tags: Customer Relationship Mgmt, Dynamics NAV, Microsoft Servers, Windows Mobile

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  The Partner as Professor: Teaching Users to Teach Themselves After Going Live with CRM 4.0 A User Learns a Valuable Lesson on How Much of the Go-Live Process to Take On Read More... Published: Sunday, September 14, 2008, 09:50 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Professional Services, Project Management

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  From the Blogs: SharePoint Best Practices, Enterprise Search Accelerator, Choosing a CRM Vendor, Data Migration Manager Tips Tips, Tricks, and Tools for Getting More from Microsoft Dynamics CRM Read More... Published: Wednesday, September 10, 2008, 06:11 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Customer Service, BI & Reporting, Sales & Marketing, SharePoint Server, E-Commerce

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  New Service Pack Expands Internet Marketing Capabilities of CRM Online - Limited to adCenter New Capabilities Follow Up on Demos at Convergence Read More... Published: Monday, September 08, 2008, 08:31 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Aerospace & Defense, Sales & Marketing, E-Commerce

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  From the Blogs: Tracking the Competition; Synchronization; Silverlight 2; and a Faster Jscript Export Tool in Dynamics CRM New Tools for Microsoft Dynamics CRM Read More... Published: Tuesday, September 02, 2008, 05:20 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Sales & Marketing, .NET

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  From the Blogs: CRM On-Premise vs On-Demand; Dynamic Duo; Dynamics Snap and AX 2009; Event Management Accelerator Instruction and tools for Microsoft Dynamics CRM and AX Read More... Published: Saturday, August 23, 2008, 09:23 AM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics AX, Customer Service, Sales & Marketing

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  “We Try to Eliminate Anonymous Buyers”: Basketball Team Official Sports Team Users of Microsoft Dynamics CRM Work to Integrate Customer Data from Multiple Software Databases Read More... Published: Wednesday, August 20, 2008, 05:30 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Financial Management, BI & Reporting, Sales & Marketing, Media & Entertainment

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  “We Try to Eliminate Anonymous Buyers”: Portland Trail Blazers Official Sports Team Users of Microsoft Dynamics CRM Work to Integrate Customer Data from Multiple Software Databases Read More... Published: Wednesday, August 20, 2008, 05:30 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Financial Management, BI & Reporting, Sales & Marketing, Media & Entertainment

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  From the Blogs: Dynamics AX 2009, CRM "v.Next", User Groups, CRM Accelerators, and Dynamics Demos Making More of Microsoft Dynamics AX and CRM, and User Groups Read More... Published: Wednesday, August 13, 2008, 06:07 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics AX, Dynamics GP, BI & Reporting, Sales & Marketing

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  From the Blogs: First Impressions of Nav 5.0, Accounting Software Exposé, Microsoft Dynamics CRM URLs, Tax Compliance and Dynamics GP New Software, New Tools, New Webinar Read More... Published: Wednesday, August 06, 2008, 05:38 PM Tags: Dynamics CRM, Customer Relationship Mgmt, Dynamics NAV, Dynamics GP, Expense Management, Data Management, Financial Management, Document Automation